Skip to main content

MMS twice in Database dml: Logic error: more than one match found

Thread needs solution

Hello,

i cant add new devices to my backupserver!

when i want to add a VMware Server, i go to add and VMware, a few seconds after the page is loaded i get an internal error:

internal.globalerror

0x00fc0026

Modul 252

errorcode 38

ams_rest_api_vsa64_8610

dml: Logic error: more than one match found

 

the field where i can assign the managementserver to register with, is empty and when i click into there is no server!

i think i have the same Management server twice in the database, but how to resolve?

0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 22
Comments: 3800

Hi Dominic,

The issue appears to be caused by specifics of the Acronis Management Server (AMS) installation in your environment (probably some issues with its database after updating it). This problem needs to be investigated with help from our support team - make sure to collect system report from AMS (see https://kb.acronis.com/content/58301 ) when submitting your request.

Thank you.

Hello Vasily,

 

with no backup running, i cant investigate much time for collecting logs etc.

I have down a complete uninstall and reinstall of acronis.

Save my jobs before and imported them.