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SnapApi module for kernel 5.0.0-29-generic

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I have two Ubuntu 18.04.3 servers running with Linux 5.0.0-29-generic Kernel. The snapapi26_modules-0.7.126-1 is not compatible with this newer kernel. What is the correct SnapAPI module for this Linux kernel?

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Posts: 0
Comments: 2016

Hello Scott,

thank you for posting on Acronis forums!

Please note that Linux 5.0.0-29-generic Kernels are not officially supported yet (ABR-213496). This support is planned to be implemented in Update 5 release. 

However, I recommend that you collect Linux System Report  from the server which could not load the snapapi26_modules-0.7.126-1 and share it with Acronis Support Team. Acronis support engineers will provide you with recommendations based on your Linux System Report output.