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storage locations - are there changes in 3.1?

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Hey there,
I did a clean reinstall of Acronis Backup Advanced and installed HF3.1 (Build 10330).

As before
- the Management Server is installed on one of my servers (Windows 2012R2)
- the storage location is on a NAS
- the login that I use on the AMS is the administrator.
- the admin has also full access on the network shares on the NAS.

I added (as in Build 901) the storage locations in the following way:

- I add a stroage location and select network share
- enter the desired folder on the NAS manually
- enter the credentials in the Form DOMAIN\USER

Remark:
- The share is \\NAS\share
- The storage location I add is \\NAS\share\subfolder1\subfolder2
 

Now the questions:
a) Credentials necessary for adding
Why must I enter the credentials to connect to the network folder?
I assume that this is necessary because they are needed later if I select this storage location in a backup plan right?

b) Credentials to show backups
After a logoff and logon to the AMS I must enter the credentials again if I go to the backup tab and try to show the content of the different storage locations.
Why ?
The currently logged on user of the AMS has the necessary rights.
The machine to browse from is the machine of the AMS.

 

c) renaming of a storage location
If I rename a storage location to a shorter and more speaking name this renaming does not survive a logoff/logon procedure.....
Why ?

 

Regards
S.

 

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Posts: 0
Comments: 82

Sven hello,

Thank you for describing your setup. I will be happy to answer your questions!

  1. Credentials necessary for adding

Do you mean that you need to specify the NAS-credentials when you add the location? This is correct, as we need to make sure that the user has full access to that share and that we can save backups to it.

  1. Credentials to show backups

The credentials to the backup location are stored not on the AMS but on the agent who does the backup. These credentials might be erased via every agent reboot (if specified by the local machine settings) or with a 3-d party software, which clears out the cache.

To localize the issue and to check how it works without Acronis involved, you can try to connect to the NAS via Windows Explorer from the agent machine. If you are asked for credentials every time you connect to the NAS, then it is recommended to check your NAS settings.

  1. Renaming of a storage location

This sound more like a technical issue – I could not reproduce it on my system and failed to find any known issues. I would suggest you open a support ticket to have the problem thoroughly analyzed.

I hope I could answer your questions. If you have any other open questions or suggestions – please let me know.