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Unable to replicate VM to remote site

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Hi,

we have two standalone ESXi 6.5 host in two locations connected by one L2 tunnel. Every host has an Acronis 12.5 std agent for vmware connected to a common Acronis console.

When running the replication task on one VM we see that the VM is created in the remote ESXi and then after some seconds the VM is destroyed and the Acronis console throws this error:

Failed to find registered virtual machine

Any clue to solve this error ?

Thanks

Josep

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This is the detailed error:

------------------------
Código de error: 13
Módulo: 471
Información de línea: 0xD4A098A52AFC07E6
Campos: {"$module":"disk_bundle_tape_off_glxa64_10330"}
Mensaje: Cannot copy the machine.
------------------------
Código de error: 20
Módulo: 558
Información de línea: 0x249383FEE2367542
Campos: {"$module":"disk_bundle_tape_off_glxa64_10330"}
Mensaje: Failed to perform remote call.
------------------------
Código de error: 13
Módulo: 558
Información de línea: 0xC2321383E96990A4
Campos: {"$module":"disk_bundle_tape_off_glxa64_10330"}
Mensaje: Remote side reports an error.
------------------------
Código de error: 22
Módulo: 83
Información de línea: 0x41AA269C04905FD2
Campos: {"$module":"esx_srv_glxa64_10330"}
Mensaje: Failed to find registered virtual machine '52f34066-c66d-bd00-b812-fd498cd24ffd'.
------------------------
Código de error: 122
Módulo: 83
Información de línea: 0x4F487166528D2928
Campos: {"$module":"esx_srv_glxa64_10330"}
Mensaje: Failed to obtain server object 'childType' (ha-folder-root).
------------------------
Código de error: 296
Módulo: 83
Información de línea: 0x4F487166528D2928
Campos: {"$module":"esx_srv_glxa64_10330","fault":"NotAuthenticated"}
Mensaje: Method has failed.

------------------------
Código de error: 22
Módulo: 83
Información de línea: 0x434F6BB6BCC4FBAD
Campos: {"$module":"esx_srv_glxa64_10330"}
Mensaje: Failed to find registered virtual machine '52f34066-c66d-bd00-b812-fd498cd24ffd'.

 

any thoughts ?

 

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Posts: 0
Comments: 82

Hello Josep,

Thank you for your posting. As I can see, you have already opened a support case. My colleagues will be happy to assist you. As soon as the case is resolved, would you please share the solution with the community?

Thank you!

If you have any questions in the meantime, please let me know.