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Upgrade from Acronis 12 to 12.5

Thread needs solution

Hi Guys,

 

I can't get my head around how to upgrade from Acronis Backup 12 to 12.5

According to this article:
https://kb.acronis.com/abwsefeatures

I need to follow this link:
https://kb.acronis.com/content/59131

Wich tells me to download the lastes update from withing the application. Which is exactly what i did.

But after the update i still have Acronis Backup 12.0.36.89

I have Acronis Backup 12 Perpetual license(s)

What am i doing wrong ?

0 Users found this helpful

Hello, this is the pretty old product version (3689), I'm not sure if it provides the proper verison to download.

Update from the recent update to the last one performs without issues: 

  1. https://i.imgur.com/16JkmK4.png
  2. https://i.imgur.com/RbbuSxu.png

The best option for you is to login to your Acronis account and download the latest version there (register your product license there if you don't see download options).