WIDWriter (Windows Internal Database) error

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Beginner
Posts: 1
Comments: 1

Hi Everyone,

I am having trouble with a server backup because of an WIDWriter error.

Things I already tried:

- Delete and recreate the task
- Delete and reinstall the software
- Reregister all relative (I think) DLL files in system32
- Rebooted the server last night
- Tried to backup with and without encryption

I am running the latest Acronis 12.5 Server Standard

Everything worked fine until it didn't ;-)

Thanks!

Jasper

 

Error 0x10c442: Failed to start creating the volume snapshot.
| trace level: warning
| channel: tol-activity#5E032815-BBCA-442A-8CFD-A6EB81F3CE23
| line: 0x3fec04e376b8a1ca
| file: e:\99\core\fdisk\win_snapshot.cpp:1236
| function: win_snapshot_core::CallSbLock
| $module: disk_bundle_vsa64_9010
|
| error 0x10c469: VSS writer 'WIDWriter' with class ID '8D5194E1-E455-434A-B2E5-51296CCE67DF' has failed to process the snapshot.
| line: 0x3fec04e376b89d88
| file: e:\99\core\fdisk\win_snapshot.cpp:146
| function: `anonymous-namespace'::ObtainVSSFailReasonSuberror
| $module: disk_bundle_vsa64_9010
|
| error 0xfff0
| line: 0xbd28fdbd64edb8fb
| file: e:\99\core\common\error.cpp:317
| function: Common::Error::AddHResult
| code: 0x800423f4
| $module: disk_bundle_vsa64_9010

Wed, 04/11/2018 - 07:26
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Posts: 22
Comments: 3800

Hi,

The error is thrown from Microsoft VSS which could not create snapshot while processing specific 'WIDWriter' VSS writer. For troubleshooting the first place to look at is Windows Event Log which should show the reasons for this writer failure.

The temporary workaround (while addressing the actual Microsoft-related problem) would be to disable VSS in Backup Options of corresponding backup plan, but in this case the data will be backed up in crash-consistent state.

P.S. note that you'd receive the same error if tried to capture system state backup via native Windows Backup tool.

Thank you.

Wed, 04/11/2018 - 08:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi Vasily,

 

Thank you for your reply. Backup runs without VSS for now.

I will search for an solution for MS VSS.

Wed, 04/11/2018 - 12:02