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Activiteit 'Applying retention rules' mislukt. An unsupported URI is specified.

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Hi,

After the agent update from 12.0 3917 to 12.0 4290 I cannot back-up the documents anymore of my clients. Every time I got the following error: "Activiteit 'Applying retention rules' mislukt. An unsupported URI is specified.". What do I need to do?

Kind regards,

Jamie

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Comments: 7092

Hello Jamie,

Welcome to Acronis forums! Please take a look at the article Acronis Backup Cloud: retention fails with "Failed to delete the backups" and "An unsupported URI is specified" that provides information on the issue. Should you have any questions, please let me know.