Backup Agent Offline after upgrade

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Posts: 11
Comments: 8

Hi,

When I upraded my agents to the last version, The backup agent became offline.

I tried to upgrade the agent directly on the machine but it's the same result

When I uninstall and reinstall the agent everything is working but I don't want to have to do that for 15 clients.

It seems that the account for the agent is not recognize anymore. Is there a config file where I can check the login information ?

 

Thanks,

Kevin

Mon, 05/02/2016 - 14:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi, 

I also have the same problem with the latest version but some agents are still online.  Uninstalled and reinstalled work but this is not an option for all clients. 

 

/Ola

Tue, 05/03/2016 - 12:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 11
Comments: 8

Hi Eugene,

Thanks for your answer. It's working perfectly except when it's a vmware agent. Is there a different procédure in this case ?

Kind Regards,

Kevin

Wed, 05/04/2016 - 15:27