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Change storage withou capacity

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Hello comunity, 

We have and Hybrid solution of Cloud Storage that provide service for our customers. Today, the web console is hosting in Acronis, and the storage is hosting in our datacenter. The actual storage is out of space, so, we need to change for a new storage with more capacity. The questions are how can make this change whitout affecting the backup services. How can move the data for old storage to new storage? We need to register a new storage and then move all data. When data is moved, remove the old storage??

Thanks for all comments!!

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Hi Diego

I would strongly recommend that you log a call with the Acronis support team to assist you with this one as there are numerous scenarios you can face:

1. Migration from Acronis Storage Gateway 1.5 to Acronis Storage 2.2 - This is basically the most simple scenario but does require some complex back end configuration

2. Migration from Acronis Storage Gateway 1.5 to Acronis Storage Gateway 1.5 Also a simple scenario but will require registration wiht same UID and changing of DNS records etc

3. Migration from Acronis storage 2.2 to Acronis storage 2.2 is a complex scenario and requires advanced back end configuration

If your setup at the DC does not allow for on the fly adding of additional resources I would strongly recommend that you contact Acronis Support for assistance as they specialize in these types of scenarios and will direct you in the right direction on how to achieve this.

Regards