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Error Codes

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Hi Could anyone tell me what error code 507 module 64 means please?

It says failed to open archive by ID, what ID is it referring to?

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Posts: 14
Comments: 10

Hello Paul,

Please paste the full error message stack here so we could analyze it.

 

Alternatively you ay want to  submit support request dropping an email with brief issue's description to mspsupport@acronis.com email alias.

Include as much details as possible, that will help to investigate the issue faster.