Problems with Acronis WHMCS module
Hi everyone.
Just wondering if anybody was successful in installing Acronis module for WHMCS ( https://marketplace.whmcs.com/product/1246 and https://kb.acronis.com/content/57853 )
Installed, conigured, but can't get it to work. The client product page is not rendering, and get errors acrivating orders. Tried 3 different servers, similar errors on all three.
Thanks.
G

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Is there any update on this?
I cannot get the WHMCS module to work either.
I get an HTTP 500 error when trying to configure the module.
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Hello Jason,
Thank you for your posting! Please raise a support ticket for this issue (provide information about the product you are using and screenshots illustarting the issue).
Thank you,
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same here - whmcs module did not work. only errors.
can not load storage list
such a nonsense - exactly setup according to the acronis manual.
i am very angry.
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Hello,
I have the WHMCS plugin working. There is a but; the backup status section has char encoding issue though I am not sure why because we are using default WHMCS/template and using UTF-8.
Any idea what the issue there is? I attached a screenshot. It shows the strange char encoding issue whether the agent is installed or not.
Best regards,
Chris
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HostXNow wrote:Hello,
I have the WHMCS plugin working. There is a but; the backup status section has char encoding issue though I am not sure why because we are using default WHMCS/template and using UTF-8.
Hello Chris,
looks like this is a known issue with the workaround described in the article Acronis Backup Cloud: Random symbols in WHMCS module
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Hi Ekaterina,
Yes, I fixed it. Thank you.
Best regards,
Chris
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