[RESOLVED] Error codes ?
Hi
Is there somwhere one can check what various error codes means?
right now I have a failing system state backup and the log files dont give you must to work with.
Dont know what to look for with this info
OL: Failed to execute the command. Backing up
Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"service_process_vsa64_1299"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"gtob_backup_command_addon_vsa64_1299"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 103
Module: 623
LineInfo: 0x94F5F955B13DDFBA
Fields: {"IsReturnCode":"1","$module":"SystemStateAgentProvider_vsa64_1299"}
Message: A generic error of System state Backuper.

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update: i changed VSS and after that it went through
hi
This is the entire error message
Error
DATE AND TIME
Dec 08, 2015, 10:33:03 AM
CODE
0x01350016+0x01350016+0x01490002+0x01350016+0x01350016+0x01350016+0x026F0067+0x02770191+0x00040017+0x00980410
MODULE
309
MESSAGE
Backup failed
Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"mms_vsa64_1592"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085","$module":"gtob_backup_command_addon_vsa64_1299"}
Message: TOL: Failed to execute the command. Backup workflow
------------------------
Error code: 2
Module: 329
LineInfo: 0x8EDC81EA38FABA3C
Fields: {"TraceLevel":"1","$module":"gtob_backup_command_addon_vsa64_1299"}
Message: Step 'Backup' has failed.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"4504F8D4-2727-42AB-BB4F-A42EDBB790A0","$module":"mms_vsa64_1592"}
Message: TOL: Failed to execute the command. Tol::IsolateCommand
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"service_process_vsa64_1299"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4","$module":"gtob_backup_command_addon_vsa64_1299"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 103
Module: 623
LineInfo: 0x94F5F955B13DDFBA
Fields: {"IsReturnCode":"1","$module":"SystemStateAgentProvider_vsa64_1299"}
Message: A generic error of System state Backuper.
------------------------
Error code: 401
Module: 631
LineInfo: 0x9B358C6E703DE384
Fields: {"IsReturnCode":"1","$module":"SystemStateAgentProvider_vsa64_1299"}
Message: Failed to back up the system state.
------------------------
Error code: 23
Module: 4
LineInfo: 0x5E37827EF93FC21B
Fields: {"$module":"disk_bundle_vsa64_1299"}
Message: Failed to lock the file.
------------------------
Error code: 1040
Module: 152
LineInfo: 0xA46E8D7BA5BB85F2
Fields: {"$module":"disk_bundle_vsa64_1299"}
Message:
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Hi Fredrik,
Thank you for the full message. This part makes it more clear:
------------------------
Error code: 23
Module: 4
LineInfo: 0x5E37827EF93FC21B
Fields: {"$module":"disk_bundle_vsa64_1299"}
Message: Failed to lock the file.
------------------------
Program was unable to lock a file, which most probably refers to a system state file which is being backed up. This case be due to a failed or skipped snapshot. Please set the backup option File-level backup snapshot to Always create a snapshot and retry the backup.
In case this does not help and the error message does not change, please create a Procmon log during the backup and submit a support case so the support team can analyze which files cannot be locked.
Best regards,
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Thanks for the update, nice to know it helped.
Cheers,
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Having issues with my Acronis 2015
It boots from my USB, but can't find any drives, on my HP ZBOOK 15.
I have booted both in Legacy and UEFI ?
I get the following error event code: 0x000101F4+0X000A01FD see attached pic..
Any suggestions would be appreacited, thanks in advance
Attachment | Size |
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373537-131353.jpg | 730.86 KB |
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Hello Larry,
Welcome to Acronis user forums! This forum section is dedicated to Acronis Service Provider Solutions. I'd recommend you to start a new thread in Acronis True Image 2015 section.
Thank you,
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