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ABR 10 Stand Alone Backup & Vista & Windows 7 partitions

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Hi folks:

I have a question about the stand alone version of ABR 10. When I do a full image backup of my computer I usually do it from the stand alone CD and back it up to a network location (I'm old fashioned, and feel better about a backup that was made when the OS itself wasn't running). I remember from TI Echo that there was an issue with backing up Vista in this manner in that you had to back up the entire hard disk, not just the boot partition and the partition with Vista on it. If you did that and subsequently did a restore there were issues where Vista didn't want to boot back up without going through some long recovery action (it eventually booted up and apparently no data was lost, but it took the better part of an hour to run the disk check or whatever it was trying to do), although that method worked fine for WinXP for many years; apparently there was something in the MRR or the partition table that wasn't the same if you didn't backup the entire hard drive, which Vista detected and didn't like.

I wanted to find out if anyone knew if this issue had been solved in ABR 10's stand alone version. The reason I ask is that I have a partition on the desktop that contains backups from other computers (e.g. my laptop), which prior to the Vista issue I routinely skipped when doing the stand alone backup. I'm running Windows 7 now on the desktop, and I'm curious if that's still a problem. I remember reading something on the Acronis site about this, but I can't find it again.

srw

0 Users found this helpful

Hello Scott,

Thank you for posting your question, I will be happy to help.

Actually, the behavior you have described is abnormal, and it can be explained by some specific configuration of your hardware or operating system. That's why the only way to see if this behavior can be reproduced with the current version of Acronis software is to recover the archive and monitor the operating system startup. 

If the issue still remains, please obtain the below information and attach to your next post:

1) Please download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.

This would provide us with detailed information on the hard disk partition structure.

2) Download AcronisInfo file ;

Run the downloaded file. The gathered information will be put in adv_report.zip in the same folder, where the AcronisInfo was saved. Running AcronisInfo may take up to 5 minutes.

We are looking forward to hearing back from you at your earliest convenience.

Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance. 

Thank you.