ABR 11 Activating ASRM has failed message error code 3
I'm able to create a secure zone, copy the system into it successfully, but can not Activate Startup Manager. It's happening on several machines.
ABR 11 Advanced Workstation
Build 11.0.17318
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Log Entry Details
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Type: Error
Date and time: 11/8/2012 12:38:07 PM
Backup plan: [None]
Task: [None]
Code: 20,250,627(0x1350003)
Module: 309
Owner: Acronis Agent User
Message:
Command 'Activating ASRM' has failed.
Additional info:
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Error code: 3
Module: 309
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Log Entry Details
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Type: Error
Date and time: 11/8/2012 12:38:07 PM
Backup plan: [None]
Task: [None]
Code: 6,553,726(0x64007E)
Module: 100
Owner: Acronis Agent User
Message:
Failed to activate Acronis Startup Recovery Manager.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code:
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LineInfo: 4a8728dc8a1c94f8
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Command 'Activating ASRM' has failed.
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Error code: 2
Module: 229
LineInfo: afb16d6892913789
Fields:
Message: Failed to activate Acronis Startup Recovery Manager.
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Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x01350003+0x00E50002
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Hello Armin,
Thank you for using Acronis software. I am happy to assist you.
I investigated in the reported error, but I need little more information to get to a possible solution.
Can you please provide following information:
- What operating system is used?
- What is the drive management of Windows is showing?
- Do you have a system recovery partition from vendor? These partitions are often the first on the disk and can cause this problem.
I am waiting for your feedback.
Thank you.
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