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ABR v10 11345 License issue!!! HELP!

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I have the virtual edition and should be able to back-up all my xenserver vm's with agent. But i can only deploy 1 agent!!!! this is wrong! With xenserver you cannot deploy an appliance (yet) zo you should be able to image image unlimited VM's

Please help ASAP as out customer cannot backup his xenserver vm's this way!!

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Hello Jeremy,

Sorry for the delayed response. I will help you to resolve the situation.

When you're deploying the Virtual Appliance, you are able to install one license to the host PC only. You should not install anything on virtual machines themselves - just install appliance on host PC, then connect Management console to the same PC with appliance installed, and you will be able to see the option to back your VM's up.

For the detailed information, please check 2.11. Chapter of this User's Guide for the detailed information.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Regards,