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ABR10 Backup failed by Resource temporarily unavailable

Thread needs solution

Hello,

Seems I have a problem with ABR10 by one of my clients.
I always getting this error:
1 Information 6/30/11 9:00:05 PM Successfully connected to 'VMware ESX 4.1.0 build-260247'.
2 Information 6/30/11 9:00:26 PM Creating snapshot (112-snapshot-283).
3 Information 6/30/11 9:00:28 PM Analyzing partition 'C:'...
4 Information 6/30/11 9:00:28 PM Analyzing partition 'D:'...
5 Information 6/30/11 9:00:28 PM Analyzing partition '1-0'...
6 Information 6/30/11 9:00:35 PM Create Full Backup
From: Disk '1'
To file: "avfs:/smb?smb://superiadc2\esx1\vmwesx_WMSSERVER_2011_06_30_21_00_04_322D.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion:
Description:
"WMSSERVER"

7 Information 6/30/11 9:00:35 PM Pending operation 147 started: 'Creating partition image'.
8 Information 6/30/11 9:25:53 PM Pending operation 147 started: 'Creating partition image'.
9 Information 6/30/11 10:20:45 PM Pending operation 144 started: 'Saving partition structure'.
10 Error 6/30/11 10:21:06 PM Error occurred while writing the file. Resource temporarily unavailable

Click Retry to try again or click Cancel to cancel the operation.
11 Information 7/1/11 8:05:36 AM Error occurred while writing the file. Resource temporarily unavailable

Click Retry to try again or click Cancel to cancel the operation.: User response: ⎂Retry
12 Information 7/1/11 8:05:36 AM Error occurred while writing the file.
Additional info:
--------------------
Error code: 3
Module: 4
LineInfo: 3d9ea26f1bfdefc6
Fields:
Message: Error occurred while writing the file.
--------------------
Error code: 65521
Module: 0
LineInfo: bd28fdbd64edb8cd
Fields: code : 11
Message: Resource temporarily unavailable
--------------------
13 Error 7/1/11 8:05:36 AM Error occurred while writing the file. Resource temporarily unavailable

Click Retry to try again or click Cancel to cancel the operation.
14 Information 7/1/11 8:06:16 AM Error occurred while writing the file. Resource temporarily unavailable

Click Retry to try again or click Cancel to cancel the operation.: User response: ⎂Cancel Task 'WMSSERVER - Full backup' has been canceled on machine 'ESX1-VA'.

Any ideas how I can fix that?
Thank you very much.

0 Users found this helpful

Hello nickvd MAPA,

Thank you for posting. I will do my best to help you.

Unfortunately it is not clear at the moment why this issue occurs. It will require additional investigations that is why I would really appreciate if you could contact our Support team with this diagnostic information:

1. AcronisInfo report.

2. Wireshark logs.

Please let me know if you have additional questions.

Thank you.

Was this resolved?

I had the same issues with the client.

Tested on desktop, laptop all same issues when backing whole volume/disks (with primary partition) to network.
But no issues when backing up to external hard disks or individual parition.

I had previously sent some logs, report to your support but still unable to resolve this yet.

This only happen when my company recently purchased 64 Bit OS where 32 bit OS works perfectly fine.