ABR11 on SBS2011
We are long time Acronis users, on dozens of client sites for over 8 years now. Mostly SBS2003 sites till recently. Also some experience in Acronis Home versions on several home machines.
Our first SBS 2011 site with ABR11 Adv Server SBS version (and a sep 2008 R2 server with ABR11 Standard Server version.. not advanced).
I must say my eyes glaze over with discussions of VSS providers and when i see ABR11 is offers 7 different settings (none and 6 options..). I am totally confused what I should be doing really. Despite being an IT Engineer with 27 yrs experience and having read many times lots of articles on this.. They all speak giberish to me .. Bits and Pieces make sense, but I am overall not confident which way we should go.
We found we cannot backup the C: drive of our SBS2011 svr with ANY VSS setting.. the only one of 7 that work is NONE .. (i.e. Acronis Snapshot). All the other partitions (eg D E X .. data exchange and archive) can use std MS VSS provider (Software - System Provider).
A 2nd 2008R2 server with ABR11 Win Svr Std CAN backup C: with VSS ..
Is anyone able to backup C (and other partitions) with the default MS VSS provider ? What provider should I use for a SBS 2011 Std Server, running exchange and DFS etc.
I've logged a case with Acronis but its not progressing very fast at present..4 days since last input (he was going to call me in 2hrs).
Then we finally got some Backup Plan tasks scheduled which worked to a USB disk attached to a LAN workstation .. Now trying to move these to acrocmd commandline stuff so we can integrate with out backup scripts that do serveral other things, notify and report in specific ways.
I can get acrocmd to backup OK to a local disk, but not to the LAN workstation disk.
I can backup to T: on same machine (i.e. --loc=t:\backup\sbs11) but trying any combination to \\fa702 gets
the following errs. I've tried full and incremental ..
C:\Windows\system32>acrocmd backup disk --volume=C --backuptype=full --plain_archive --use_vss=none --loc=\\fa702\c$\backups\sbs11 --arc=SBS
11-C-test.tib --progress -credentials=ACME\trtadmin,AdminPwd
progress: 0%
elapsed time: 00:00:00
estimated time: 00:00:00
------------------------
progress: 2%
elapsed time: 00:00:00
estimated time: 00:00:00
------------------------
Total time: 00:00:00
An error occurred while executing the command.
Error code: 0x1510008
Tag: 0x7A8E520180FDC06D
ProtectCommand: Failed to execute the command.
Error code: 0x1330029
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe"
Tag: 0xE6792A5EE190DDBA
EnsureBackupInvariantsCommand: Failed to prepare the location for the backup archive.
Error code: 0x1330021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe"
Tag: 0x5D2A9295CC9442B9
Access is denied.
Error code: 0x40014
IsReturnCode = 1 (0x1)
Tag: 0x9A79F20828BC7EE
GetFileInfo call of FileManager failed.
Error code: 0x9A0005
Tag: 0x9A79F20828BCB60
Access is denied.
Error code: 0x40014
IsReturnCode = 1 (0x1)
Tag: 0x4D7F75FCDE07D55E
Access to the file is denied.
Error code: 0x40014
Tag: 0xBD01591C540A1243
Why is it all so frigging complex !!! What is it with these error codes and tags that are so unique that you get no hits on google at all ! Whats the point !
rgds .. Pete
"GetFileInfo call of FileManager failed." indicates that the problem is *not* with vss setting or source in general, it's in the destination. Mybe credentials parameter is wrong -
it should be --credendials with two dashes and
A command can contain several --credentials parameters. Each of them must follow the parameter that defines the object to which credentials are required (--loc, --host, --service, --target).
i.e. try to put them not after --progress but right after --loc.
Got some action last night.. Acronis rang me .. 4 days after they said they would in 1hr... but at 1:30am ... Small matter of timezones ! Anyway they have the answer.. and it worked ! the soln is this:
This is an issue in the product and is specific to Windows Small Business Server 2011. Disk Backup with Acronis VSS Provider Fails on Windows SBS 2011 and also backup with Microsoft VSS provider on Windows Small Business Server 2011 may not work correctly after Microsoft SharePoint Foundation 2010 Service Pack 1 (SP1) installation.
We need to manually run the PSconfig utility to update the SharePoint databases to fix this issue and then use Microsoft VSS provider to backup disks on Windows SBS 2011.
To run the utility:
>Open an Administrative command prompt.
>Change directory to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN
>Run the following command:
PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures
For more information see
Hi Peter
Thanks very much for posting this solution online and it was also good chatting to you on the phone, feel free to give us a call again if needed.
All the best!
So, did PSConfig fix the issue with backups saved to local disk, but failed to be saved to network share?
Sorry to mix the acrocmd issue with the initial main problem of no VSS on C: partition.
1) yes PSConfig fixed the VSS backup now working on C partition.
2) The acrocmd problem backing up to a network share was fixed by moving the --credentials to immediately after --loc (and ensureing I had 2 -'s -- not just -). Not sure if its relevant but also chagned to usser@domain syntax..
And FYI we are able to use PSexec from the SBS server to run an acrocmd line to do a backup on the 2nd server (as we have done for years on previous acronisversions). Thus we can use our old CMD scripts to do the backups and report on them in meaningful ways to us .
rgds .. Pete