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Accidentally deleted my central vault.

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I have Acronis Backup and Recovery 11 advanced workstation.

I needed to move the indexing database to a fast raid volume for an indexing, so I detached my vault to move the database. I was careless and I wound up deleting the data as well as detaching the vault. My vault was on drive H:, and my database was going to be moved from drive D: to drive C:, which is a much faster 5 disk raid 0. I have done this before and it makes indexing go much faster.

My Vault had 450 GB in it, at 10 percent ratio, for about 4.5 TB of original data.

My drive H has been sequestered and nothing will write to it for now.

But the vault data structures are so complicated that no undeletion program that I have tried can even come close to restoring the complicated data structures.

I would suggest two things to the Acronis folks.

1. Make it a bit harder to accidentally delete the vault data when detaching it for a move. A simple "are you sure" dialog would have been nice.

2. An undelete or undo function would be really great, considering the amount of data that people have entrusted to Acronis.

I think I am going to have to rebuild my backups from scratch. This will likely take two weeks, during which time I hope no disks will crash. Some stuff is safe in other places, like optical or other backups, but not all of it.

Thanks.

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Hi John, Welcome to the Acronis forums.

I would personally suggest against using a 5 disk RAID 0 as your chance of a disk failure is high and you have no redundancy, eg, you will lose all your data (across all 5x disks) if a single disk fails or goes out of sync.

It sounds like you are running deduplication is this correct?

If so what I would suggest after creating a new vault is always start with backing up a single ‘common’ server, waiting for it to finish indexing then backing up the next server and waiting for it to index (do as many like this as you have time for), the manual suggests doing this at least for the first ‘common’ server as it will considerably reduce the initial indexing job time and will reduce your ‘two weeks’ of initial indexing as you mentioned if you try and backup all servers/workstations at the same time to a deduplicated vault and index all that data.

I would also ask you to double check what has been done when removing the vault, did you perform a ‘detach’ or a ‘delete’? If you did a detach you can simply attach the vault back into Acronis (no data will be lost!), if you did a delete and also selected to remove backups unfortunately the files have been physically removed from your system and there is no way to undo this process unless you run a file recovery program that is able to recover the entire volume to a state is was before the deletion was done.

I’ve also included some screenshots showing the different options (detach and deletion of a managed vault as well as the deletion of a unmanaged vault to see if you can recall what was done)... Another way to check is check through explorer to see if you can still see the file/folder structure of where the vault use to be if you can still see files/folders listed chances are you can still attach it back into Acronis and get access to your backups!

P.S. if you are running ABR10 you will be very happy to know ABR11’s deduplication has had some very good improvements and decreased indexing times..etc.etc.. The new database being used can access/address allot more memory to reduce disk I/O, there is a few issues with ABR11 as you can see around the forum not everyone is having the same issues but the most common issue is related to snapshots done with VSS, this is easily fixed by selecting to use the system provided VSS option though, Acronis is aware of this and working on Update 0 that will address this issue).

All the best and hope you manage to get your vault back or the tips above help you get back up and running again quicker.

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I did have to rebuild my vault. It went much faster this time, for whatever reason. I now have an SSD for the index. As per Acronis suggestion. I am sure that helps a lot.

I wouldn't get rid of my 5 disk raid zero for all the tea in China. It is super super fasts. Everything happens instantly. It also gives me 32 * 5 MB of disk cache. This gives me the speed of a really fast SSD, at a much much lower cost. This is worth the risk for me. In fact, the main reason I have Acronis is just so I can do this. I have done many things to mitigate the risk. I plan for about a hard disk failure a year.

1. I have a hot standby. The second there is a smart error, the data automatically flows to the new disk.
2. I have Acronis and backup regularly. This is the main reason I have Acronis.
3. I keep a lot of my data on a raid 5 array, which is redundant but about 10 times slower on write.
4. I keep high value irreplaceable data on multiple other disks.

But my main reason for even using Acronis, is to mitigate the risk of my raid 0.

Since I have done these things I have not had a data loss.

But I have had data losses in the past, before I was using backup software.

Acronis will decrease my rebuild time from weeks to minutes. That is why I have it.

Thanks

John.

Thanks for the update John, great to hear you have managed to get everything running as per your needs!

All the best!