acrocmd error 0x1510008 and 0x950018

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Posts: 1
Comments: 1

Hello,
I have a error 0x1510008 and 0x950018 with the acrocmd tool when I recover a image which was created on one computer and I try to recover it on an computer with a different SSD drive. The source computer has a "TEAM XG1 SSD" and the target computer a "KINGSTON SVP200S360G" drive. Recovery on the same drive type is possible without a error.

The image is being stored on a USB-Drive f: with the following command:

acrocmd backup disk --loc=f:\oasimage --arc=testimg.tib --disk=1 --plain_archive --backuptype=full

To recover the image on a second computer the following command is used:

acrocmd recover disk --loc=f:\oasimage --arc=testimg.tib --disk=1 --target_disk=1

Which results with the following error:

An error occurred while executing the command.
Error Code: 0x1510008
$module = "acrocmd_bartpe_vs"
Tag: 0x7A8E520180FDC06B
Copy of disks failed
Error Code: 0x950018
$module = "disk_bundle_bartpe_vs"
Tag: 0xC527D80F36A73A86

The command to recover the mbr is successful:
acrocmd recover mbr --loc=f:\oasimage --arc=oas_os_image_latest.tib --disk=1 --target_disk=1

We are using a Windows PE from Win 7 with SP1: Version 6.1.7601.17514 and the Acronis Backup & Recovery 11 Build: 11.0.17440

Does someone have a hint for a solution or what I'm doing wrong?
Thanks,
Axel

Mon, 03/25/2013 - 14:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 31
Comments: 1272

Hello Axel Meyer,

Thank you for posting this question in our forum. I am happy to assist you. 

Is there a specific reason for using WinPE media and acrocmd? What happens, when running a recovery via management console?

I suggest to let create a complete log by using the --log=<full path> parameter. Then create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Tue, 03/26/2013 - 08:13
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hello,

thanks for your quick response.

Our whole deployment process with other roll-out scripts is Windows PE based. It would be hard to change the process.

When running the recovery via management console there is also no error! The image could be restored on both disk types.

The --log don't show much more details, but I have attached the log.txt and system report to this post.

Thanks,
Axel

Attachment Size
128258-107146.txt 1.6 KB
128258-107149.zip 299.33 KB
Tue, 03/26/2013 - 12:02
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello Axel Meyer,

Thank you for your reply.

Please be informed, that for standard deployment, Acronis is offering Acronis Snap Deploy 4 which also have the better pricing for this. For deploying machines, you need a separate license for each machine. See Licensing Policy.

In the sysinfo I could find this reported errors:

  • Error 0x40007: Failed to open the file.
  • The system cannot find the path specified

Please check if your backup storage is accessible, also that your SSD drivers are loaded with the WinPE environment. If not already used, try the Windows AIK 3. Find more information about in this article from our knowlegde base.

If you need additional assistance, please contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Wed, 03/27/2013 - 07:33
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.