ACRONIS BACK UP THE PROGRESS INDICATOR SHOW 100% BUT NOT CONTINUE

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Good day, gentleman we would like to raise the issue what we are facing for regarding the Acronis backup,while we are taking the back up it will stop the indicator on 100%. We think this is not normal because recently it appear on screen IDLE and OK .We are making a backup image of our Exchange server where the progress indicator shows the backup has reached 100% but does not continue to complete the backup operation or announce that it was successful? Maybe some one can help us on this issue and resolved our headache.

I do stop the Acronis services and restarted again but the same issue also I already re started the server but the same message appear.

If someone could help us to resolve this issue we will appreciate so much.

Our version of Acronis Bacup and Recovery is version 10.0 build 10.0.11639 our OS Windows Server r2 Enterprise 2008

Attach the details of an error..

Thanks and Regards,

 

Joseph

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stop_in_100.png 161.79 KB
Wed, 03/09/2016 - 09:57
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Hello Joseph,

Thank you for your posting! I would recommend you to install the latest update available for Acronis Backup & Recovery 10. I believe it would be 13762: https://kb.acronis.com/content/20548

Here you will find the direct link to the installation file: http://dl2.acronis.com/s/BackupRecovery.13762_s_en.exe

Thank you, 

Fri, 03/18/2016 - 14:15
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