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[Acronis Backup 11.5] Always (automatically) ignore not found files

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Hello Acronis Community,

is there a way to always (automatically) ignore not found files?

I mean an error message like the one attached, "specified file not found".

I already tried the silent mode, the "ignore faulty sectors" and the retry after xx seconds/minutes option, but they all failed me.

I really need a way to automatically resolve this error message.

Thank you.

 

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Hi Kevin,

have you checked the settings in the specific backup job and in global default settings?

Silent mode should be the correct option to enable.

Raphael wrote:

Hi Kevin,

have you checked the settings in the specific backup job and in global default settings?

Silent mode should be the correct option to enable.

Hi Raphael, yes, silent mode is activated but it doesn't do what I need it to do. 

I want it to automatically IGNORE any error with any file, but it still keeps popping up.

Hi Kevin,

there is a scenario when some user action is required it cannot forced to silent mode but it doesn't seem to apply in your case.

I suggest to open a support case to investigate weather it is a product issue or the noticed scenario. Select "Technisches Problem" and choose "Vollversion" on right hand side, you have to login using your Acronis account.