Acronis Backup 11.7 (build 50230) recovery error

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

Hello there users,

I am having some issues when trying to recover a .tib file to a virtual machine drive (vmware). Acronis Backup 11.7 (build 50230) 's task logs shows there are two errors coming up and resulting in the failure of the task.

The log entries are the following:

ERRO LOG 1

--------------------
Log Entry Details
--------------------
Type:          Error
Backup plan:   [None]
Task:          SATA_APIL
Code:          20.250.685(0x135003D)
Module:        309
Owner:         user
Message:       
  Command 'Recovering disks/volumes to new VM 'vm:79DCBAD3-D87B-40F3-A527-33526E53ECC6?type%3dvmww'' has failed.
Additional info: 
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields:  $module : service_process_vs_50230
Message: Command 'Recovering disks/volumes to new VM 'vm:79DCBAD3-D87B-40F3-A527-33526E53ECC6?type%3dvmww'' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819666
Fields:  TraceLevel : 1, $module : disk_bundle_vs_50230
Message: TOL: Failed to execute the command. Recovering disks/volumes to new VM 'vm:79DCBAD3-D87B-40F3-A527-33526E53ECC6?type%3dvmww'
--------------------
Error code: 32788
Module: 114
LineInfo: 28314c961de7d43b
Fields:  $module : disk_bundle_vs_50230
Message: Failed to recover virtual machine 'VMW_SATA_APIL_V1' with ID 'vm:79DCBAD3-D87B-40F3-A527-33526E53ECC6?type%3dvmww'.
--------------------
Error code: 768
Module: 149
LineInfo: ce47d41ec10269fd
Fields:  $module : disk_bundle_vs_50230
Message: Recovery has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dee
Fields:  $module : disk_bundle_vs_50230
Message: Failed to commit operations.
--------------------
Error code: 32
Module: 7
LineInfo: f5f8cbcf76155639
Fields:  $module : disk_bundle_vs_50230
Message: The archive is corrupted.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01350016+0x00728014+0x00950300+0x00010424+0x00070020

--------------------
 

ERROR LOG 2

--------------------
Log Entry Details
--------------------
Type:          Error
Backup plan:   [None]
Task:          SATA_APIL
Code:          66.038(0x101F6)
Module:        1
Owner:         user
Message:       
  Operation with partition '0-0' was terminated.

Additional info: 
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39285
Fields:  $module : disk_bundle_vs_50230
Message: Operation with partition '0-0' was terminated.

--------------------
Error code: 32
Module: 7
LineInfo: f5f8cbcf76155639
Fields:  $module : disk_bundle_vs_50230
Message: The archive is corrupted.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070020

--------------------

 

Beside those errors, there are no warnings so far.

I would deeply appreciate if you could please help me with this issue. 

 

Many thanks

 

 

 

 

Thu, 11/23/2023 - 08:13
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello!

The logs refer to a corrupted file.

Once this happens, it's expected that the program can't recover the file.

You can try to validate the file manually as per the KB: https://kb.acronis.com/content/16049

If it detects corruption, there's not much you can do. You could try to open the backup in the file explorer; if there is any content inside, it means nothing can be recovered.

Best regards.

Mon, 11/27/2023 - 14:22
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