Acronis Backup and Recovery 10 Error Code: 507 Failed to open the archive by ID

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I am using Acronis Backup and Recovery 10 with a Dell Server. I am trying to backup to a removable device Dell sells. This device is an RD1000 450 GB removable cartridge hard drive. I can backup to it and I have been able to restore files from it as a test.

I do get one warning at the start of each backup. The warning is posted below. I do not get this warning when I backup to any other drive other then the RD1000. I just want to make sure that this warning will not give me issues if and when I need to restore a whole disk image. Here is the error below as seen in the log file.

Can anyone shed some light on this error?

Thanks.

Mark Lasky

<e-mail removed by moderator due to security reasons>

----------------------------------------------------------------------------------------------------------------------
Log Entry Details
-------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 6/22/2010 9:50:19 AM
Backup plan: Chesapeake Backup 6/22/2010 9:47:06 AM
Task: Full backup
Code: 4,194,811(0x4001FB)
Module: 64
Owner: Administrator@DOMAIN
Message:
Failed to open the archive by ID.
Additional info:
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c685ea
Fields: id : 2010_06_16_11_11_30_478S.TIB, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Failed to open the archive by ID.
--------------------

Tue, 06/22/2010 - 16:42
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Posts: 24
Comments: 3268

Hello Mark!

Welcome to our Forum, we're glad to greet you here! I will be glad to shed the light to the situation.

This error can be safely ignored since it doesn't affect backup or recovery process. It usually happens when the backups archive is created, but no metadata is found during the process. It is related to special way of communication between our product and removable cartridge you're using.

So there's no need to worry: this error can be safely ignored.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 06/22/2010 - 17:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 4
Comments: 15

Hello,
I am getting the same error on several of our servers, in most cases as a result of manually deleting a backup file using Windows Explorer when the archive couldn't be deleted using the Acronis console.
Is there a way to "udpate" the metadate so that it reflects the archive actually present in a vault and stops reporting the errror?
I can't just ignore the error because I can't be sure that the 'Error" status isn't alerting me to additional problems, so I have to check the details of the job every time.
Thank you,
Pavla Luckahm

Tue, 07/27/2010 - 00:23
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Pavla,

Thank you for posting. I will do my best to assist you.

I am very sorry for the inconvenience, at the moment  there is no way to edit the metadata to get rid of the error. This is a known issue in our software and we are currently working on a fix which will be released in the next update of our software.

You can always subscribe to our newsletter to receive information about new releases.

If you have additional questions or any issues, please let me know.

Thank you.

Tue, 07/27/2010 - 18:32
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 4

I get a similar error every day too (see below). It just doesn't give me a comfortable feeling to see warnings or amber dates on the dashboard.

Please kindly expedite a fix for this.

Thanks,
Steve

Log Entry Details
-----------------------------------------------------------------
Type: Warning
Date and time: 28/09/2010 13:14:59
Backup plan: Regular Backup
Task: Level 1 cleanup
Code: 4,194,811(0x4001FB)
Module: 64
Owner: SquireSt@INSTRON
Message:
Failed to open the archive by ID.
Additional info:
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6857f
Fields: id : Dell M4500_2010_07_21_12_50_25_115D1.TIB, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Failed to open the archive by ID.
--------------------
---------------------------------

Tue, 09/28/2010 - 15:19
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Hello Steven,

Thank you for your message. I will definitely help you with this problem.

This message appears because of a GUI issue and you can safely ignore this warning, the backup itself is not affected. We will definitely address it in Update 4, and as a workaround, you can replace a certain .dll file to get rid of it. Please use the following KB article for additional information.

Please let me know if you have additional questions.

Thank you.

Wed, 12/15/2010 - 17:43
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Anton,

We are currently using Acronis B&R 10 Advanced Server Virtual Edition with the ESX Appliance. We have Acronis B&R 10 Management Console installed on a machine in order to interface to the virtual appliance. We have been receiving the same log information that has been posted here.

Unfortunately, it appears the documented fix in the KB article does not apply to our current situation (there is no Acronis Managed Machine Service, nor a DiskBundle.dll file located on the management server). Please let me know if you have specific instructions for a fix to our situation.

Thank you for the information and posted KB article on the subject. Any additional response will be greatly appreciated.

--------------------------------------------------------------------
Log Entry Details
--------------------------------------------------------------------
Type: Warning
Date and time: 2/12/2011 6:24:16 AM
Backup plan: [None]
Task: [None]
Code: 4,194,811(0x4001FB)
Module: 64
Owner: root
Message:
Failed to open the archive by ID.
Additional info:
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6857f
Fields: id : vmwesx_MDDEPLOY01_2011_02_12_06_20_56_194D1.TIB
Message: Failed to open the archive by ID.
--------------------

Sat, 02/12/2011 - 21:55
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I'm having the same error. However, my backup begin ok, then when it is about 50% done, it stops and doesn't continue it continues to give me that error.

Type: Warning
Date and time: 4/26/2011 2:58:24 PM
Backup plan: [None]
Task: [None]
Code: 4,194,811(0x4001FB)
Module: 64
Owner: AcronisB708DE24F15A8
Message:
Failed to open the archive by ID.
Additional info:
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6857f
Fields: id : Archive(1)_2011_02_14_00_00_49_593D1.TIB, $module : C:\Program Files\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Failed to open the archive by ID

Then the backup goes very, very, very slow. It will take 4 days. I started in on Friday, and by Monday it was only 74% done.

Is there anything further that I can do?

Tue, 04/26/2011 - 22:28
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If this is resolved in ABE 10 Update 4, then why has it returned in ABR 11?

This is coming up on all my servers since an update to ABR 11 last week. Any solutions to this?

Mon, 07/11/2011 - 08:17
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Hello Michael,

Thank you for posting. I will do my best to assist you.

Could you please get back to me with the exact error message, this report and the way you name your backups.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.

Mon, 07/11/2011 - 13:45
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If this is resolved in ABE 10 Update 4, then why has it returned in ABR 11?

Because though ABR10 and ABR11 have a common ancestor, it's not Update 4 because even beta of ABR11 was released before ABR10 U4. If it's resolved in a custom dll build for builds before U4 and fixed in U4, ABR11 may need a separate fix.

Mon, 07/11/2011 - 18:43
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Hello Michael,

Thank you for replying and thank you for your kind assistance dev-anon.

Michael, I will get back to you as soon as I have any information about this issue.

Please let me know if you have additional questions.

Thank you.

Tue, 07/12/2011 - 07:51
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 5
dev-anon wrote:
If this is resolved in ABE 10 Update 4, then why has it returned in ABR 11?

Because though ABR10 and ABR11 have a common ancestor, it's not Update 4 because even beta of ABR11 was released before ABR10 U4. If it's resolved in a custom dll build for builds before U4 and fixed in U4, ABR11 may need a separate fix.

OK, that makes sense. I await the feedback from the "Expert Support Professionals"

Tue, 07/12/2011 - 08:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 2

Dear Anton,
I have similar issue. I think.
The error message is not exactly the same. And I do not understand why it is saying "Failed to execute the command. The 'Replication' command initiates backup replication." when I do not setup a replication of the backup. Only retention rules.
I am using build 11.0.17217 which is the latest build available in this moment.

TOL: Failed to execute the command. The 'Replication' command initiates backup replication.
Additional info:
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1, $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: TOL: Failed to execute the command. The 'Replication' command initiates backup replication.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1, $module : C:\Program Files\Common Files\Acronis\BackupAndRecovery\Common\service_process.exe
Message: TOL: Failed to execute the command. The 'Replicating backups' command copies backups from the current location to the next secondary location.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c68571
Fields: IsReturnCode : 1
Message: Failed to open the archive by ID.
--------------------

Wed, 09/14/2011 - 07:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 15

We learned to ignore the error in version 10, then appreciated when it was fixed, and now were are ignoring it again in version 11. We are getting it for all backup jobs that we are able to actully to make run in version 11. We can't get the new version functioning on about half of our servers, so this is very low on our Acronis priority list right now. I continue to trust that this can be ignored and is not an indication of an archive corruption.

Wed, 09/14/2011 - 15:22
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 20

Unbeliavable, we have the same error on many WS with ABR11 build 17345. I'm really wondering how many programmers Acronis really have and what they are doing, this bug is now more than 1,5 years old!!!

I really would like to ask the Product Manager from Acronis a few questions, but I guess they don't have one. Nonexistent like a quality control.

Thu, 01/12/2012 - 16:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 4

We are experiencing this issue on a number of servers using Backup & Recovers 11 Agent Build 11.0.17318.

I see the trail has gone cold.

Acronis, please can we have a solution? As a previous post mentioned, this issue had been around for 1.5 years, now 2!

Yours,

Julian.

Wed, 02/08/2012 - 09:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Same here, the issue we are having is Acronis B&R 11 wasn't able to delete some of the older archives, so we had to manually delete them ourselves. The problem is when you bring up the console, you see a list of all archives, even the deleted ones. Should this manually be changed in the xml file or catalog file generated from backups to reflect the most current archive set? Acronis, what is the workaround?

Command 'Deleting backups' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Deleting backups' has failed.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6874e
Fields: IsReturnCode : 1, $module : disk_bundle_vs
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c6874e
Fields: id : public_2012_03_02_21_27_10_780F3.TIB, $module : disk_bundle_vs
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_vs
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d2d
Fields: $module : disk_bundle_vs
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d2d
Fields: $module : disk_bundle_vs
Message: Failed to find the backup.
--------------------

Fri, 04/27/2012 - 19:40
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have the same issue with Acronis Backup & Recovery 11.5 Agent for Windows (build:11.5.32256)

Command 'Replicating backups/cleaning up archives (1st location)' has failed.

Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_vs_32256
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 218
Module: 161
LineInfo: b320396adfe3cc9
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32256
Message: Failed to delete the backups from archive '\\nas-fix-lanaud\backups\Bureautique\#arl:/F0DABBFB-D869-457C-98F9-241BCCFE58ED/29AFD8EE-24F8-4B65-8D87-618C5A563C6A/0C8BB5BC-599C-42B0-8038-1239336A2335?archive_name%3dBackup%2520-%2520DC1-LANAUD-VM' by the specified filter.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c687b7
Fields: id : Backup - DC1-LANAUD-VM_2012_09_19_23_44_18_730D15.TIB, $module : disk_bundle_vs_32256
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_vs_32256
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32256
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32256
Message: Failed to find the backup.
--------------------
Event code: 0x0135003D+0x00A100DA+0x004001FB+0x00400001+0x00400009+0x00400009

Thu, 10/04/2012 - 15:30
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 3
Comments: 3

i too am have the issue B & R 11.5 is there a fix?
i have other backups that work find.

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 11/19/2012 6:25:43 AM
Backup plan: HAF-Email
Task: Replication/cleanup (1st location)
Code: 20,250,685(0x135003D)
Module: 309
Owner: auld@HAF
Message:
Command 'Running backup plan 'HAF-Email'' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : mms_vs_32308
Message: Command 'Running backup plan 'HAF-Email'' has failed.
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_32308
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 209
Module: 161
LineInfo: b320396adfe3c3d
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to replicate the archive.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c687b7
Fields: id : HAF-Email_2012_11_15_12_16_35_393F.TIB, $module : disk_bundle_vs_32308
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_vs_32308
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01330029+0x00A100D1+0x004001FB+0x00400001+0x00400009+0x00400009

--------------------

Mon, 11/19/2012 - 15:13
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 70

David + herb auld, you should have posted to the ABR11.5 forum.
In order to get a fast solution, I would however suggest to contact Acronis support by phone and give detailed information about the backup scheme, mode (see http://kb.acronis.com/content/2905) and settings + exact models of backup target(s).

Mon, 11/19/2012 - 17:34