Acronis Backup and Recovery 10 - Hangs on Running 0%

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Guys,

First time posting here so I hope I am in the right place. My apologies otherwise.

I am running Acronis Backup and Recovery 10. We have 2 different backup tasks.
One runs Monday - Thursday and the second runs on a Friday.

The Friday one is where we have the issue. It hangs on "Running 0%" only way to stop it is to restart the Acronis Managed Machine Service (which won't restart and end up having to use cmd taskkil and then restart) but even after this the next days backups wont run until server is restarted.

The Logs from the Friday backup show nothing...

Each Friday there are 3 entries into the "Log".

First at 7:00:02 pm "Task 'Full backup' was started."
Next at 7:00:02 pm "Task 'Full backup' changed its state from 'idle' to 'running'"
Next at 7:00:04 pm "Priority changed to Low."

The only error ever to show in logs for Friday was a few weeks ago when first set up.

Type: Error
Date and time: 28/02/2014 7:00:02 PM
Backup plan: BNE01 Friday Backup.
Task: Full backup
Code: 11,863,304(0xB50508)
Module: 181
Owner: pfsadmin@AU
Message:
Task 'Full backup' failed: 'Failed to run the task: unexpected conditions.
Additional info:
--------------------
Error code: 110
Module: 9
LineInfo: 652a61e599f14d6a
Fields:
Message: Failed to run the task: unexpected conditions.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147943726
Message: Logon failure: unknown user name or bad password
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0009006E+0x0000FFF0

I am not sure what "User name or bad password" it could be talking about.

Any help would be very much appreciated.

Cheers

Wed, 03/26/2014 - 02:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 0
Comments: 1379

Most likely it's 'plan's credentials' that is possible to view and change if you click on 'advanced view' in plan editing page. Though incorrect credentials there do not cause Managed Machine service to hang.

Wed, 03/26/2014 - 07:36