Acronis Backup and Restore mms went down on its own

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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i just install acronis backup and restore 10 advanced server abd setup a licensing server in the same server.

i start to install 3 agents into suse linux 10 SP1 which successfully installed.

first 2 machine works fine, and the management console able to connect and create backup.

when start the 3rd server, i able to connect, try to create new backup plan, choose which directory to backup, and select location to backup, problems come, when i try to select network drive to backup, the mms at the server go down by its own and not manage to continue anymore, i neeed to start the mms at the linux server, then try re-do, when comes to select network drive, the mms agent down again. if i select local disk, then everythings fine.

what can be the possible problem ?
the other 2 have exact same settings, also writting to the same shared network drive, have no issue ?

what could be the possible problem ? anyone please help..

Fri, 04/16/2010 - 07:37
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 4769

Hello chai yew onn,

Thank you for posting about this issue. I will do my best to assist you.

It is not clear why this issue is occurring, I am sorry for this. To get this resolved, please submit a support request with a Linux System Report.

Ask for this case to be escalated to our Expert team and we will be able to fix this for you.

Please let me know if you have additional questions.

Thank you.

Fri, 04/16/2010 - 09:04
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