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Acronis backup for exchange - backup fail

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I use Acronis Recovery for Microsoft Exchange.
Win 2008 Server + Exchange 2007.
Win 2003 server x86 as backup storage.
Acronis recovery console is installed on Win 2003 server, acronis agent is installed on Exchange server.
I can connect, but when I try to make backup - I have error "Unable to access operation systems directories." See attached file.
What I do wrong?

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Hello Yuriy,

I understand this is a major issue for you considering you can't use our software, I will provide you with the explanations. 

You are doing everything correctly, the issue is in the product. We are aware of the issue, our Development Team is working to create a fix. Unfortunately, there is no solution at the moment. The fix may be included into the next build release. 

Please accept our apologies for the inconvenience.

Please let me know if the provided information is not clear or if you have any other question. 

Thank you.