Acronis Backup & Recovery 10 Advanced Workstation: Management console will not connect to remote PC.

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I have installed a trial version of Acronis® Backup & Recovery™ 10 Advanced Workstation. I am trying to use the Management Console to install the Agent onto a remote PC. I can go through the whole process, selecting what I need to install and onto which machine, etc, but when I 'test the connection' the connection fails without any reason why. I do not have any firewalls in my test set-up and both computers are running XPPro SP3. I am not using simple folder sharing.

Mon, 10/12/2009 - 18:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Paul,

Thank you for your interest in [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

- Make sure the user, under which you are trying to connect, is a member of both Administrator and Backup operators groups on the machine, to which you are trying to connect:

  • Hit Start -> Run and type in compmgmt.msc;
  • Click on Local Users and Groups;
  • Find the user account that you use to log in and double click on it;
  • Click on the Member of tab, then on Add and type in Backup operators. Click OK;
  • In the same window type in Administrator and click OK.

- Please try to specify the remote machine using the IP address.

- Try disabling SSL encryption:

  • Click Start -> Run and type in regedit to open Windows Registry Editor;
  • Browse to:

    Windows 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Encryption\Server
    Windows 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis\Encryption\Server

  • Rename the Server subkey to Server1.

- Try to install the components locally.

Thank you.

Sun, 10/18/2009 - 09:32
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