Acronis Backup / Recovery 10 - Error Running Monthly Backup / Low Disk Space Error

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Beginner
Posts: 1
Comments: 0

Hello!

Acronis Backup and Recovery 10
Windows SBS2k3 sp2

We had an issue where the external drive to which we were backing up ran out of space. The monthly backup failed. We've since manually cleared enough space on the drive, yet the backups are still failing.

Below are the two errors we get shortly after manually starting the job. Advice would be greatly appreciated. We are an Acronis partner however our support subscriptions appear to have lapsed...

And apologies if this has been addressed in another topic :-)

Thank you!

-----------------------------------------------------------------------------------------------------------------------
Log Entry Details

Type: Error
Date and time: 5/1/2012 2:56:35 PM
Backup plan: Backup 1/30/2012 6:54:24 AM
Task: Simple backup
Code: 66,038(0x101F6)
Module: 1
Owner: CertifiedCIO@JOYCE
Message:
Operation with partition '0-0' was terminated.
Details:
Read error.

Error code: 0x70003
Tag: 0xDF81DA2C74EC501D
Failed to read the snapshot.

Error code: 0x10C45A
Tag: 0x14181C22EF45AD46
Not enough storage is available to process this command

Error code: 0xFFF0
code = 2,147,942,408 (0x80070008)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
Read error.

Error code: 0x70003
Tag: 0xDF81DA2C74EC501D
Failed to read the snapshot.

Error code: 0x10C45A
Tag: 0x14181C22EF45AD46
Not enough storage is available to process this command

Error code: 0xFFF0
code = 2,147,942,408 (0x80070008)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 3
Module: 7
LineInfo: df81da2c74ec501d
Fields:
Message: Read error
--------------------
Error code: 50266
Module: 16
LineInfo: 14181c22ef45ad46
Fields:
Message: Failed to read the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942408
Message: Not enough storage is available to process this command
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070003+0x0010C45A+0x0000FFF0

-----------------------------------------------------------------------------------------------------------------------

Log Entry Details
-----------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 5/1/2012 2:57:25 PM
Backup plan: Backup 1/30/2012 6:54:24 AM
Task: Simple backup
Code: 11,863,304(0xB50508)
Module: 181
Owner: CertifiedCIO@JOYCE
Message:
Task 'Simple backup' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397df5
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: $module : C:\Program Files\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Operation with partition '0-0' was terminated.
Details:
Read error.

Error code: 0x70003
Tag: 0xDF81DA2C74EC501D
Failed to read the snapshot.

Error code: 0x10C45A
Tag: 0x14181C22EF45AD46
Not enough storage is available to process this command

Error code: 0xFFF0
code = 2,147,942,408 (0x80070008)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 3
Module: 7
LineInfo: df81da2c74ec501d
Fields:
Message: Read error
--------------------
Error code: 50266
Module: 16
LineInfo: 14181c22ef45ad46
Fields:
Message: Failed to read the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942408
Message: Not enough storage is available to process this command
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00DA0002+0x000101F6+0x00070003+0x0010C45A+0x0000FFF0

-----------------------------------------------------------------------------------------------------------------------

Wed, 05/02/2012 - 19:21
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 1
Comments: 70

Does not look like a disk space problem at all.
Most probably you will be able to solve this with http://kb.acronis.com/content/10440
But to tell you the truth, your time may be invested better into migrating to SBS 2008/2011 - these OSes are more mature and don't need any changes on registry level to produce stable snapshots, while databases are started.

btw: I think if you as a reseller have the problem on your own server and submit the request through http://partners.acronis.com support should be able to assist.

Sun, 05/06/2012 - 00:22