Acronis Backup & Recovery 11 Advanced Server Central console backup plans fail with permissions issues.

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We recently purchased several copies of advanced server to backup our infrastructure by imaging machines. I installed the software and the console on the machine we will be using for management and on one other server as part of the deployment. Then I created a test backup plan in the central management console this job was pushed down to the server but when I tries to run it it failed with the attached error information. Basically it said the credentials were no good. However, if I connected directly to the install and created a backup job with the same credentials it runs just fine. Any ideas what I am doing wrong or how to fix this?

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acronisbujoberror.txt 1.12 KB
Mon, 02/13/2012 - 15:37
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Hello Alex, 

Welcome to our Forum, we're glad to greet you here. And thank you for using Acronis Products!

According to the log, the following user seems to suffer from the lack of permissions: 'Domadmin'.

Please check if he's added to the following groups: 

  • Administrators
  • Backup operators
  • Acronis Centralized Admins
  • Acronis Remote Users

Please also make sure that he has sufficient permissions on the target location. 

If the problem remains, please send us Acronis Info logs, which might shed the light onto the situation.

Let us know if you have any problems,  or concerns,  we will be glad to help.

Thank you.

Wed, 02/15/2012 - 18:29