Acronis Backup & Recovery 11 failed
Dears,
I am using Acronis Backup & Recovery 11 failed and I get this error messages when I try to make backup
Please, I want to solve this issue.
TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
Additional info:
--------------------
Error code: 22 Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1, $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecovery\Common\service_process.exe
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3 Module: 329
LineInfo: 1cd98aae889424f9
Fields:
Message: Backup has failed.
--------------------

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The first log
==============
Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Failed to unlock the volume snapshot.
Error code: 0x10C443
Tag: 0x14181C22EF45AFC7
The device is not ready
Error code: 0xFFF0
code = 2,147,942,421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Failed to unlock the volume snapshot.
Error code: 0x10C443
Tag: 0x14181C22EF45AFC7
The device is not ready
Error code: 0xFFF0
code = 2,147,942,421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: df81da2c74ec5084
Fields:
Message: Failed to create volume snapshot.
--------------------
Error code: 50243
Module: 16
LineInfo: 14181c22ef45afc7
Fields:
Message: Failed to unlock the volume snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942421
Message: The device is not ready
--------------------
The second log
==============
TOL: Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Fields:
Message: TOL: Command 'Backing up' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:
Message: Backup has failed.
--------------------
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