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Acronis Bootable Media in Acronis Backup & Recovery with RIS Server !!!

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HI,
Im facing some issues for Acronis Bootable Media in Acronis Backup & Recovery 10 latest Builds with RIS Server option. This option is working properly up to Build 11639. All builds after that are not working properly with this option .

PLs share If you have any experience or any idea related to this .

Thanks in advance,
RGDS
G

0 Users found this helpful

Hello Geeth!

Welcome to our Forum, we're glad to have you with us. I understand your concern, and will do my best to help you.

Unfortunately your message doesn't provide us with the exact information regarding what's happening. If you've built a bootable media on RIS server, boot into it, but there are no option to choose, then this issue can be solved by reinstalling the media builder:

  1. Start the product installation file, select product installation -> Modify;
  2. Deselect Bootable Media Builder:

  3. After Bootable Media Builder is uninstalled, repeat the installation and select Bootable Media Builder:

Recreate Acronis Bootable Media on RIS Server.

If this is not the case, please specify us the exact symptoms of the issue with the exact sequence of steps performed - this may shed the light to the issue cause, and help us to find an appropriate solution for it.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Exact same problem here. We're using a trial licence to test it works before we buy and what do you know. It DOESN'T WORK !!

Hello Lee,

Thank you for finding time to leave a comment, and report about the issue. I understand your concern, and will be glad to help.

Have you tried the solution in the comment above? If it doesn't help, please gather Acronis Info, then open a support request with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Hello all,

Thank you for your feedback and patience.

I have some additional information about this issue with a workaround that can make it work with the latest builds.

Starting from build 12457 our bootable media does not work on a RIS server. We are currently working on resolving this and as a workaround you can install an older build of our media builder. Please check this article that we just released for details.

If you need additional help, please let me know.

Thank you.