Acronis B&R 10 Advanced server install fails on agent install

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 4
Comments: 3

Hello. Appologies if this double posts, looks like I lost my last submission.

I'm having some trouble installing build 12497 on my Windows 2008 server system.

I originally tried to update the software from build 11345, first updating the license server, then restarting, then the rest. THis failed at the agent install with Error 06442537, Line tag 0x394351065f8e4bad.

Next, I tried to uninstall and reinstall the product. This failed with the same error.

Finally, I uninstalled the product, used the acronis cleanup tool, and then tried to reinstall the product.

If I unselect the acronis agent part of the install, it completes sucessfully, but my understanding is that the agent is most of the functionality of the system.

I have attached the log file that was generated by the install after the cleanup tool.

Any help you could give would be appriciated.

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acronis.install.error_.zip 568.32 KB
Mon, 11/08/2010 - 20:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 4
Comments: 3

Aah, figured it out. Install succeeds if I pull the system off the domain. It must be a policy issue.

Thanks anyway. -Dave Kell

Mon, 11/08/2010 - 21:34