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Acronis B&R 10 Standard Edition on Linux (build 11639) doesn't work when disks are in VirtIO mode.

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I virtualized a linux server in a KVM virtualization environment and i attached my virtual disk through the Virtio protocol. My disks are not seen as /dev/sdX, but as /dev/vdX. When i try to create a backup plan B&R and i want to select a sorce or a destination disk, it stays in "Loading..." mode. So i can't make any backup. How can i solve this problem?

Thanks.

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Hello Mediaspot S.r.l.,

Thank you for your post and welcome to our forum. I will definitely assist you with this issue.

At the moment, due to lack of additional diagnostic information it is very difficult to know the cause of this problem.

I would recommend to submit a support request with this report from your physical machine and I am confident that our Support team will resolve this issue.

Please accept my apologies for the inconvenience and let me know if you have any other questions.

Thank you.