Acronis B&R 11 Workstation problem with agents

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 9

Hello,

I have a problem with two clients in the network, the client (agent) is stuck at 4% or 0%, and remain so 10 days.
What's the problem? After the restart the client (machine, i cant stop or restart a job) do a couple of backup but after a few days just to start happening.
Scheme of the Tower of Hanoi, Level 5, every day ...

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 20.10.2011 3:19:29
Backup plan: [None]
Task: [None]
Code: 20.250.627(0x1350003)
Module: 309
Owner: Administrator
Message:
Command 'Cataloging data' has failed.
Additional info:
--------------------
Error code: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Fields:
Message: Command 'Cataloging data' has failed.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01350003

--------------------

Attachment Size
untitled2.jpg 114.6 KB
Thu, 10/27/2011 - 06:31
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 159
Comments: 518

Hi Mreza

I see you are running the very first release of ABR11, I would strongly suggest updating this to the current build which is ABR11 Build 17318, this updated build has addressed a number of reported issues... Some of which are related to Cataloguing issues.

Here is a copy of the release notes for the current ABR11 build 17318:
http://www.acronis.com.au/support/updates/changes.html?p=10387

Once updated please could you provide an update as I’m interested to get your feedback on this issue.

All the best!

Fri, 10/28/2011 - 02:04
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 9

What is the best way to update Agents? I have a management server installed and a few machines with agents (Windows XP).

Thu, 11/17/2011 - 11:39
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hi Mreza and Datastor Australia,

Thank you for your comments. Datastor Australia, thank you for your help.

Mreza, I would advise you to follow these instructions during the installation process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you.

Thank you.

Thu, 11/17/2011 - 18:05
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 9

Update has not fix problem. Any suggest?

Backup stuck on 0 % :/

What is the best VSS mode?

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 21.11.2011 10:34:23
Backup plan: [None]
Task: [None]
Code: 20.250.647(0x1350017)
Module: 309
Owner: Administrator
Message:
TOL: Failed to handle a pending activity with ID = '1B76ABBD-7503-4186-8D43-2AF309123970'.
Additional info:
--------------------
Error code: 23
Module: 309
LineInfo: 3b5a8a16ea64d0a5
Fields: TraceLevel : 1
Message: TOL: Failed to handle a pending activity with ID = '1B76ABBD-7503-4186-8D43-2AF309123970'.
--------------------
Error code: 4
Module: 249
LineInfo: 4cb72f4c4f6f65df
Fields: TraceLevel : 1
Message: Activity 'The 'Replicating backups' command copies backups from the current location to the next secondary location.' with ID '1B76ABBD-7503-4186-8D43-2AF309123970' is pending. The job is waiting for the service to be fully initialized.
--------------------
Error code: 22
Module: 183
LineInfo: b5aa3212a128677b
Fields:
Message:
--------------------
Error code: 23
Module: 183
LineInfo: b5aa3212a128677a
Fields:
Message: bad allocation
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01350017+0x00F90004+0x00B70016+0x00B70017

--------------------

Attachment Size
83511-98305.png 8.31 KB
Wed, 11/23/2011 - 07:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 30
Comments: 113

>What is the best VSS mode?

Take Software - System Provider
all others can cause difficulties.

And set it in every job separately, in global options it doesn't work.

Wed, 11/23/2011 - 08:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 9
MREZA DOO wrote:

Update has not fix problem. Any suggest?

Backup stuck on 0 % :/

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 21.11.2011 10:34:23
Backup plan: [None]
Task: [None]
Code: 20.250.647(0x1350017)
Module: 309
Owner: Administrator
Message:
TOL: Failed to handle a pending activity with ID = '1B76ABBD-7503-4186-8D43-2AF309123970'.
Additional info:
--------------------
Error code: 23
Module: 309
LineInfo: 3b5a8a16ea64d0a5
Fields: TraceLevel : 1
Message: TOL: Failed to handle a pending activity with ID = '1B76ABBD-7503-4186-8D43-2AF309123970'.
--------------------
Error code: 4
Module: 249
LineInfo: 4cb72f4c4f6f65df
Fields: TraceLevel : 1
Message: Activity 'The 'Replicating backups' command copies backups from the current location to the next secondary location.' with ID '1B76ABBD-7503-4186-8D43-2AF309123970' is pending. The job is waiting for the service to be fully initialized.
--------------------
Error code: 22
Module: 183
LineInfo: b5aa3212a128677b
Fields:
Message:
--------------------
Error code: 23
Module: 183
LineInfo: b5aa3212a128677a
Fields:
Message: bad allocation
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x01350017+0x00F90004+0x00B70016+0x00B70017

--------------------

Can anyone help?

Wed, 12/07/2011 - 09:09
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 30
Comments: 113

Send a PM to one of the moderators (e.g. Anton, Yana) and they will send you a ftp upload possibility for your data.

Wed, 12/07/2011 - 10:27
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

I have just started seeing this problem using Backup and Recovery 10 13762. It happens on five completly different systems and I've even tried rolling back a few bootable CD versions.

Sun, 12/18/2011 - 14:27