Acronis Recovery for MS SQL Server. Can't be connected to the Server

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi! I try to be connected remotely to a server and receive messages:
The computer name, login or password not correct or Network connection refused

login & password the correct.

Has tried locally - the same. How to be connected? Trial version.

Thanks 

 

Mon, 10/12/2009 - 06:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Anubis,

Thank you for your interest in [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Please do the following to fix the issue:

- Make sure that the user account under which you are trying to connect does not have a blank password. This is a restriction of Windows operating system that does not allow connections under user accounts that have blank passwords;

- Make sure the user, under which you are trying to connect, is a member of both Administrator and Backup operators groups on the machine, to which you are trying to connect:

  • Hit Start -> Run and type in compmgmt.msc;
  • Click on Local Users and Groups;
  • Find the user account that you use to log in and double click on it;
  • Click on the Member of tab, then on Add and type in Backup operators. Click OK;
  • In the same window type in Administrator and click OK.

- Try disabling SSL encryption:

  • Click Start -> Run and type in regedit to open Windows Registry Editor;
  • Browse to:

    Windows 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Encryption\Server
    Windows 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis\Encryption\Server

  • Rename the Server subkey to Server1.

Please remember that you need to either reboot the machine where the components have been updated or simply restart Windows service of the Acronis Agent.

To restart the service:

  • Hit Start -> Run and type services.msc
  • Restart the Acronis Remote Agent service.

Thank you.

Sun, 10/18/2009 - 06:28
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