Acronis Rescue Media - No boot options available - RIS Server

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Acronis Rescue Media - No boot options available when using from RIS Server.

Any ideas?

ABR version 10,0,0,12703 Trial
RIS Server = Windows Server 2003 Std Edition SP2

Please see attachment

Attachment Size
arm-abr_options_missing.jpg 43.87 KB
Thu, 02/17/2011 - 22:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Jimmy!

Welcome to our Forum, we're glad to have you with us. I understand your concern, and will do my best to help you.

Unfortunately your message doesn't provide us with the exact information regarding what's happening. If you've built a bootable media on RIS server, boot into it, but there are no option to choose, then this issue can be solved by reinstalling the media builder:

  1. Start the product installation file, select product installation -> Modify;
  2. Deselect Bootable Media Builder:

  3. After Bootable Media Builder is uninstalled, repeat the installation and select Bootable Media Builder:

Recreate Acronis Bootable Media on RIS Server.

If this is not the case, please specify us the exact sequence of steps performed - this may shed the light to the issue cause, and help us to find an appropriate solution for it.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Sat, 02/19/2011 - 19:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 4

I tried those steps and it still does not work! I do recall it working correctly in build 10.0.11.xxxx.
Maybe in the next update it will be fixed, but I doubt it. I guess I will have to find another solution/product.

thanks

Sat, 02/19/2011 - 23:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hi Jimmy,

I entirely understand your concern, and I'd be glad to help you with it. I will entirely understand should you decide to leave things as they are, but should you decide to give it a try, please let me know the exact sequence of steps performed - this may shed the light to the issue cause, and help us to find an appropriate solution for it.

Don't hesitate to share your concerns with us.

Thank you!

Mon, 02/21/2011 - 15:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 4

I have installed two different builds of ABR v10 and build 11639 displays the boot options and build 12703 does not. The RIS image was created the same way on both test installs. Build 12703 has an issue creating RIS boot images or so it would seem.

The attached image was taken from build 11639.

Attachment Size
58316-94219.png 65.68 KB
Mon, 02/21/2011 - 17:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 2

Exact same problem, exact same versions. This used to work but isn't with the latest product. Boot off the RIS server and select acronis all fine.

Boots to the acronis media and there are no menu items !!

Mon, 03/07/2011 - 08:21
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello all,

Thank you for your feedback and patience.

I have some additional information about this issue with a workaround that can make it work with the latest builds.

Starting from build 12457 our bootable media does not work on a RIS server. We are currently working on resolving this and as a workaround you can install an older build of our media builder. Please check this article that we just released for details.

If you need additional help, please let me know.

Thank you.

Mon, 03/14/2011 - 11:16
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