Acronis Scheduler2 Service persists afer deinstall

 Hello Redmutts!

Thank you for finding time to join us on Forum! I understand your concern and will be glad to provide you with required assistance!

In case the components remains even after ABR_Cleanup utility, then we need to remove it manually. 

Please kindly refer to the following instructions while performing an uninstallation from your machine. 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you! 

Thank you!

Thank you for your reply.

The link you have given me tells me that I am not authorised to view it.

 Dear Redmutts!

Thank you for your reply and for notification. I'm very sorry for this inconvenience, I should've checked it from the start: the article was just removed from access due to performing an update. 

Could you please let me know your Operating System so that I could provide you with an appropriate instructions? 

Thank you!

Hi,
The OS is Microsoft Small Business Server 2003

Hi, Redmutts!

Thank you for the information provided!

In order to remove Scheduler traces, please download Acronis Scheduler Manager, run it (double-click on it) and execute the below commands:

- service stop
- service uninstall
- service exit

This should help to resolve the issue. 

Should the problem remain, please contact our Support directly: they will ask you for a remote session and look into the system to remove the rest of the components. 

Thank you!

Hi Yana,

That seems to have done the trick.

Many thanks for your assistance.

Hi Redmutts!

You're more than welcome, it's my pleasure!

Thank you for letting me know that the issue got fixed, I'm really glad to hear it!

Should you have any new questions or face any issues - don't hesitate to let us know, we will gladly help!

Thank you!

Hi Yana,

Yes, I do have a couple of issues.

I will post a new thread