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After install muy license server the products doesn't find the license server

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Dear sirs, I'va a problem with my license. I've "Acronis 10 Advanced Server" and on install it, I first install the LicenseServer. Put my license and it's ok. But on going on install the rest of the products (Management console) for example, it ask for the license server; I put it but it always say that "there isn't a license server on it". The result is the same if a try to install "AgenWindows", "Management server", etc... What's the problem please?.
Thanks in advance.

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Hello Eloy,

Thank you for posting. I will definitely help you with this issue.

Could you tell me about the way you specify the location of the License server when you are installing the rest of the products? Have you tried specifying the IP address of the computer where the Acronis License Server is installed?

Looking forward to your reply and if you have additional questions please let me know.

Thank you.