The automatic deletion of the oldest full backup is no longer working

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Hi!

I have Acronis Backup and Recovery Vers. 11. Our backup schedule is a full backup every month and weekly and daily diffs (grandfather-father-son). So the schedule is that the oldest full backup should be deleted after three month which worked fine until last month. Now the oldest monthly backup is no longer deleted and my backup medium runs full. There is no error message from Acronis...do you have any suggestions? Thanks a lot for help!

Mon, 08/10/2015 - 12:06
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Hello Medicomp,

Thank you for your posting! Is it possible to delete old backups from vault manually? Please open Archive view tab of the vault and mark some backups for deletion. If backups have been successfully deleted, click several times on Refresh button - this action will update the metadata of the archive. If manual execution of clean up fails, please provide us with exect error message.

Thank you,

Fri, 08/14/2015 - 12:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Dear Ekaterina,

thanks for your answer! Manually deletion of the backups in the personal depot is possible (that was my workaround until now) but I haven´t used the refresh button so far.
If the automatic deletion of the oldest full backup fails again I will try so.

Kind regards,
medicomp

Mon, 08/24/2015 - 06:19