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Awaiting task or activity

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Hi i keep getting the following error, the backup seems to be completed when i look, im using server 2007 and the backup drive is a external usb hard drive. i have updated to the latest version of Acronis. the error happens every now and then.

Any Ideas ?

Thanks Steve

Warning alert: Awaiting task or activity: 'Backup 15/12/2011 13:59:31' - 'Simple backup (Full)'
Occurred: 01/09/2012 23:00:02
Alert type: Awaiting tasks
Machine: srv01
Description: 'srv01': There is a task or activity that is waiting for the completion of other activities in order to continue running.

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Hi, Steve!
Are there any Backup Plans in "need interaction" status? Are there any act.exe processes running on your server?

Hi, when i log onto the server to check the backup has completed, its not prompting me for user interaction ? the backup state is completed. Where should i be looking for the "need interaction" status ? i dont have act.exe running when i look in task manager under processes.

Thanks Steve

Ok, I see. So, another question will be - is the alert in Active or Inactive state? If it is inactive, it means that your full backup wasn't starting because something else was going on (say another backup or cleanup or whatever) so the alert was generated. Anyhow, after the depended activity completed, the full backup proceeded and deactivated the alert.

sounds about right but how to i find out whats causing it to hang ? i have the backup set to clean the older backups from the external hard drive ( keep 5 days worth )