B & R 2011: Failed to connect to the process

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

I've been having lots of failures on one of my servers, but this is a new message I haven't seen before.

Failed to connect to the process.
Additional info:
--------------------
Error code: 11
Module: 300
LineInfo: 2a463402369021a1
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a463402369021a2
Fields:
Message: The operation has timed out.
--------------------

Any ideas?
Thanks

Wed, 10/19/2011 - 13:17
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Peter,

Thank you for your post. I will do my best to help you with this issue.

I would like to ask you for additional information because this error message alone does not give us enough information.
1. Can you please clarify what is your backup location?
2. Could you please get back to me with this report?

In case you need immediate assistance you can always contact our Support team with the same information.

Let me know if you have additional questions please.

Thank you.

Thu, 10/20/2011 - 10:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Hi,

I am also getting the same problem:

Failed to connect to the process.
Additional info:
--------------------
Error code: 11
Module: 300
LineInfo: 2a463402369021a2
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a463402369021a3
Fields:
Message: The operation has timed out.
--------------------

My backup location is a Vault created in folder on a 2TB USB drive connected directly to the machine which is an HP desktop running Win 7 Pro. I have run the reporting tool and have a zip file ready for you. Do you want it attached here or sent another secure location?

The backup tasks I did have defined ran OK for a couple of days but then I started getting this error. This machine previously had trial versions of TIH 2011 and ABR11 Advanced Workstation with the central management console. In trying to resolve this issue, I have already tried uninstalling, running the clean up routines for TIH and ABR and then reinstalling. The problems remain!

Suggestions?

Brenda

Fri, 11/18/2011 - 11:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I'm having the same issue with it!
is there a clue to this? It's a simple complete backup to same disk!

Failed to connect to the process.
Additional info:
--------------------
Error code: 11
Module: 300
LineInfo: 2a463402369021a2
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a463402369021a3
Fields:
Message: The operation has timed out.
--------------------

Thu, 12/08/2011 - 18:17
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

I'm getting the same error after latest build update.

Failed to connect to the process.
Additional info:
--------------------
Error code: 11
Module: 300
LineInfo: 2a463402369021a2
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to connect to the process.
--------------------
Error code: 12
Module: 300
LineInfo: 2a463402369021a3
Fields:
Message: The operation has timed out.
--------------------

Wed, 01/04/2012 - 22:57
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello everyone,

Thank you for your posts.

Would it be possible for someone to get back to me with an AcronisInfo report and let me know if your backup location is an external USB device or not. This information will give us more info about this issue.

You can contact me directly if you want.

Please let me know if you have additional questions.

Thank you.

Fri, 01/13/2012 - 10:08
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Was a solution to this ever found? I have the same error code when trying to back up to a networked external usb hard drive on a server.
I have a number of other pc's backing up fine to the same device?

Thanks

Thu, 02/09/2012 - 10:09
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Garry,

Welcome to our Forum, we're glad to greet you here.

Unfortunately this is a very common error, and might point onto different issues. So there's no common solution, and each situation should be treated as a unique case. Please follow Anton's instructions from this comment.

Let us know if you have any additional questions, we'll be glad to help.

Thank you.

Fri, 02/10/2012 - 22:54