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Backup and Recovery 10 (build 10.0.13545) Update 4 - Backups fail

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I am getting the following error(s) when trying to run a simple backup that I just created on an SBS2003 server, I am logged in with an admin account and have full access to all the files. I've searched the forums but can't seem to find anything related to these errors. Anyone come across these before?

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Error
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Failed to run the backup plan.
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Details
Code: 589,936(0x90070)
LineInfo: 0xD6E6B1A4069CA4CF;

Module: E:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.

Code: 591,829(0x907D5)
LineInfo: 0x9E5D09F7DA87D0C;

Message: Access is denied.

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0 Users found this helpful

Hello Todd,

Thank you for posting. I will certainly help you with this issue.

There is a similar error covered in our KB article, please take a look at it here. If it does not apply or help in this situation I would recommend to collect the following report and contact our Support team directly for additional investigation.

Please let me know if you have additional questions.

Thank you.

am trying to run my backup is keep failing this is the error i got went i try to run a backup Failed to find the file (folder) or the key (value) in the registry. can you help me please
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Error
---------------------------------------------------------------------------------
Failed to run the task.
---------------------------------------------------------------------------------
Details
Code: 589,936(0x90070)
LineInfo: 0xD6E6B1A4069CA4CF;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.

Code: 591,826(0x907D2)
LineInfo: 0x9E5D09F7DA87D0C;

Message: Failed to find the file (folder) or the key (value) in the registry.

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please help me

am trying to run my backup is keep failing this is the error i got went i try to run a backup Failed to find the file (folder) or the key (value) in the registry. can you help me please
---------------------------------------------------------------------------------
Error
---------------------------------------------------------------------------------
Failed to run the task.
---------------------------------------------------------------------------------
Details
Code: 589,936(0x90070)
LineInfo: 0xD6E6B1A4069CA4CF;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.

Code: 591,826(0x907D2)
LineInfo: 0x9E5D09F7DA87D0C;

Message: Failed to find the file (folder) or the key (value) in the registry.

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please help me