Backup and Recovery 10 stops on errors

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Acronis experts -

I have found this issue very annoying the past few months. When i try to restore a backup in Backup and Recovery 10 in silent mode, when it hits an error it automatically stops. And if i do not ignore errors i have to click ignore every 5 seconds or so for hours. I've currently been using the old version to avoid this, but sadly sometimes the old version will not restore, or take close to 24 hours. Any ideas?

Tue, 06/29/2010 - 12:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello John!

Thank you for finding time to join us and report about the issue. I completely understand your concern and will be glad to assist you.

Unfortunately due to the lack of diagnostic informaiton it is hard to identify the cause of the problem. Could you please gather the following information?

  1. Screenshot of Silent mode settings
  2. Acronis Info from the machine in question

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 06/29/2010 - 13:17