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Backup Error

Thread needs solution

Hi,
I've the below 4 errors when performing the backup, please advice. Thanks

1) Operation has completed with errors.

2) Failed to initialize server.

3) Feature is disabled.

Error code: 0x640012
FeatureName = "FEATURE_ATIE10_BACKUP"
Tag: 0x9418A040040A4D68

4)Task 'Full backup' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397df5
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------'.

0 Users found this helpful

Hi Max

The third point above seems to point to a licensing issue (Feature is disabled). Please could you get the licensing of your ABR11 agents (Help --> Change License).

If a license is missing you can assign or enter one for this client and should allow your backups to work.