Backup Error (Code 262.149 - 0x40005)

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Hi,

I have a little problem with our Acronis Backup and Recovery 11 on a Windows Server 2008 R2. Two months ago I created 2 tasks (System backup - Partition backup, File backup - Folder backup). The backup was working fine, but now I always get an error at the file backup.
On the recommendation of the Acronis Support I ran an update to the current Acronis Backup and Recovery 11.0.17318. I deleted the both tasks and created them new.

A manual start of the file backup tasks finished without any errors. Yesterday at 08:00pm the file backup started automatically and I got the same error as the days before:
#####################################
Fehler beim Suchen in der Datei.
Zusätzliche Info:
--------------------
Fehlercode: 5
Module: 4
LineInfo: 7ceb2cdc9fb12091
Felder: function : SetFilePointer, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Nachricht: Fehler beim Suchen in der Datei.
--------------------
Fehlercode: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Felder: code : 2147942406
Nachricht: Das Handle ist ungültig
--------------------
#####################################

Can you help me in this case?

Thanks.

Best regards,
Daniel

Fri, 09/30/2011 - 05:55
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Hello,

Like Daniel i've the same error code since 1 month and half and still no solution from support....
If anyone read this any information about error codes are welcome

Wed, 10/05/2011 - 10:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 4

Ja, I have the same problem using the german version of B&R 11. I try to backup one 2008R2 and one 2008 Server and always get "Das Handle ist ungültig".

Mon, 10/17/2011 - 11:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

I'm getting similar errors. Has anyone found a resolution or fix for this?
My backups were running fine for about a week, then started to error every evening. I just tried to manually run the backup and I get the error below.

Error code: 5
Module: 4
LineInfo: 7ceb2cdc9fb12091
Fields: function : SetFilePointer, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Error occurred while searching in the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942406
Message: The handle is invalid

Thu, 11/03/2011 - 22:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello all,

Thank you for your comments, and for reporting about the issue. I would like to assist you with the matter.

Unfortunately this error is very common, and we need more details to find out the cause of the problem. Please obtain the following information: 

  1. Acronis Info
  2. Exact location of the backup
  3. Screenshots of the backup settings

and open a support request with this information attached, then let us know its number. This information is important for the investigation.

If you have any concerns or need any assistance with gathering the diagnostic information, please let us know, we will help you.

Thank you.

Sat, 11/05/2011 - 18:41