Backup fails to execute
I'm trying to run a backup to a Tandberg QuikStor USB device. Every time I try to run the backup I get this error. It's the first time I've tried Acronis Backup & Recovery.
TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
Additional info:
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Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1, $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecovery\Common\service_process.exe
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:
Message: Backup has failed.
--------------------

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Here is the rest:
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Log Entry Details
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Type: Error
Date and time: 8/15/2012 9:34:54 AM
Backup plan: [None]
Task: [None]
Code: 20,250,627(0x1350003)
Module: 309
Owner: administrator
Message:
TOL: Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Fields:
Message: TOL: Command 'Backing up' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields:
Message: Backup has failed.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x01350003+0x01350016+0x01490003
--------------------
AND
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Log Entry Details
--------------------
Type: Error
Date and time: 8/15/2012 9:15:42 AM
Backup plan: [None]
Task: [None]
Code: 66,038(0x101F6)
Module: 1
Owner: backup
Message:
Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Failed to unlock the volume snapshot.
Error code: 0x10C443
Tag: 0x14181C22EF45AFC7
The device is not ready
Error code: 0xFFF0
code = 2,147,942,421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39287
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot.
Error code: 0x70021
$module = "C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll"
Tag: 0xDF81DA2C74EC5084
Failed to unlock the volume snapshot.
Error code: 0x10C443
Tag: 0x14181C22EF45AFC7
The device is not ready
Error code: 0xFFF0
code = 2,147,942,421 (0x80070015)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 33
Module: 7
LineInfo: df81da2c74ec5084
Fields:
Message: Failed to create volume snapshot.
--------------------
Error code: 50243
Module: 16
LineInfo: 14181c22ef45afc7
Fields:
Message: Failed to unlock the volume snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942421
Message: The device is not ready
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070021+0x0010C443+0x0000FFF0
--------------------
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Any ideas or should I try a different backup program. I'm told Arcserve and Backup Exec are the best on the market.
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I've fixed the issue. I uninstalled Acronis and installed Symantec Backup Exec. Works like a charm now.
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