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Backup plan status repaired??

Thread needs solution

I've seen this message a few times recently on the console:

The backup plan status has been repaired.
Additional info:
--------------------
Error code: 56
Module: 307
LineInfo: 77177bb7a9411b26
Fields: $module : agent_protection_addon_glx_pic
Message: The backup plan status has been repaired.
--------------------

What is it and why am I getting it?

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I see this error as well, and i notice that if i am looking at my "current activities" or or back plans that are running, some of them will no longer display on the console as running in the middle of the backup. a few minutes later its back showing its progress, and the error message about being repaired is there.
It seems that the agent reporting progress to the AMS lost communication and when it was able to connect to the AMS again it generates the error.
So the AMS doesn't think the backup plan is running anymore, and then when it sees it again it "repairs" the status.

As far as why the AMS and agent aren't communicating, your guess is as good as mine.

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Posts: 250
Comments: 7092

Hello Alethia,

The thread is 5 years old, so I'd suggest starting a new discussion. Please share more details on your particular case - product version, the full text of the error message, where and when it appears and details about the environment.