Backup & Recovery 11 does not delete VMDK Snapshots created for Backups

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

After Upgrading to B&R 11, VMDK-Snapshots are not deleted anymore after backup-job is done although log-file is showing that snapshots had been removed?! Looking in vSphere Client, the current harddisks are beeing counted after every backup consuming more and more harddisk space...

Tue, 08/16/2011 - 07:04
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 15

Had the same issue over the weekend.

B&R 11 hda failed to remove the previous VMDK-Snapshot so that when it went to backup the VM again it consumed all available disk sapce on the SAN which caused the two production servers to fall over and crash.

I find it hard to put into words my contempt for this new version.

Tue, 08/16/2011 - 08:55
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

After some research it has been shown that the cause for nondeleted snapshots is a backup set: "Simultaneous VM backup" in the backup options!
After disabling this option, snapshots are correctly removed after job is done.
Disadvantage: Backup-Jobs have to be created per each VM (1 VM per Job). Trying to backup multiple VMs in one job with deactivated "simulaneous VM backup-option" results in failure during backup process immediatly after the first of x VMs has been backuped. The backup aborts!

Informational Appendix:
Current ESX Version is 4.1 (348481). VMs are stored on VMFS 3.3 Filesystem. VMs in this article had no manually created VM-snapshots before first backup with B&E 11 (after migration from B&E 10).

Error/Warning Messages
-------------------------------
Multiple VMs in one job / Simultaneous VM backup activated / Created Snapshot not deleted after backup:

--------------------
Details
--------------------
Typ: Warnung
Datum und Zeit: 25.07.2011 20:37:53
Backup-Plan: [Keine]
Task: [Keine]
Typ der verwalteten Einheit: [Keine]
Verwaltete Einheit: [Keine]
Maschine: VM4.HLGMBH.LOCAL-VA
Code: 15(0xF)
Modul: 0
Besitzer: root
Nachricht:
The file is already in use
Zusätzliche Info:
--------------------
Fehlercode: 15
Module: 0
LineInfo: c61573f663f5d74e
Felder:
Nachricht: The file is already in use

--------------------
Details
--------------------
Typ: Warnung
Datum und Zeit: 25.07.2011 20:37:53
Backup-Plan: [Keine]
Task: [Keine]
Typ der verwalteten Einheit: [Keine]
Verwaltete Einheit: [Keine]
Maschine: VM4.HLGMBH.LOCAL-VA
Code: 15(0xF)
Modul: 0
Besitzer: root
Nachricht:
The file is already in use
Zusätzliche Info:
--------------------
Fehlercode: 15
Module: 0
LineInfo: c61573f663f5d74e
Felder:
Nachricht: The file is already in use

===========================================
Multiple VMs in one job / Simultaneous VM backup deactivated / Error is generated when trying to backup second VM in ONE JOB...

--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 17.08.2011 12:27:35
Backup-Plan: [Keine]
Task: [Keine]
Typ der verwalteten Einheit: [Keine]
Verwaltete Einheit: [Keine]
Maschine: VM5.HLGMBH.LOCAL-VA
Code: 20.250.627(0x1350003)
Modul: 309
Besitzer: root
Nachricht:
TOL: Eine Aktivität von 'Backup' ist fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Felder:
Nachricht: TOL: Eine Aktivität von 'Backup' ist fehlgeschlagen.
--------------------
Fehlercode: 22
Module: 309
LineInfo: 8d165e86fb819606
Felder: TraceLevel : 1
Nachricht: TOL: Failed to execute the command. Der Befehl 'Backup' erstellt ein Backup der spezifizierten Daten zu dem spezifizierten Speicherort.
--------------------
Fehlercode: 32834
Module: 114
LineInfo: c35c04057128fd60
Felder:
Nachricht: 'Virtuelle Maschine'-Backup fehlgeschlagen.
--------------------
Fehlercode: 32853
Module: 114
LineInfo: c35c04057128fd95
Felder:
Nachricht: Es wurden nicht alle virtuellen Maschinen per Backup gesichert.
--------------------
Fehlercode: 32852
Module: 114
LineInfo: c35c04057128fdda
Felder:
Nachricht: Backup der virtuellen Maschine 'TMCONTROL' fehlgeschlagen.
--------------------
Fehlercode: 32786
Module: 114
LineInfo: 28314c961de7d1db
Felder:
Nachricht: Vorbereitung auf das Backup fehlgeschlagen.
--------------------
Fehlercode: 3
Module: 329
LineInfo: 1cd98aae889424f9
Felder:
Nachricht: Backup ist fehlgeschlagen.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x01350003+0x01350016+0x00728042+0x00728055+0x00728054+0x00728012+0x01490003

--------------------
Details
--------------------
Typ: Fehler
Datum und Zeit: 17.08.2011 12:27:35
Backup-Plan: [Keine]
Task: [Keine]
Typ der verwalteten Einheit: [Keine]
Verwaltete Einheit: [Keine]
Maschine: VM5.HLGMBH.LOCAL-VA
Code: 9.764.877(0x95000D)
Modul: 149
Besitzer: root
Nachricht:
Ausführen der angeforderten Aktion fehlgeschlagen.
Zusätzliche Info:
--------------------
Fehlercode: 13
Module: 149
LineInfo: d1ab7fa1e56ec76e
Felder:
Nachricht: Ausführen der angeforderten Aktion fehlgeschlagen.
--------------------
Fehlercode: 103
Module: 83
LineInfo: a859dd78cc91dd18
Felder:
Nachricht: Öffnen der virtuellen Maschine fehlgeschlagen ([VM5STORE] W2K8R232BIT/W2K8R232BIT.vmx).
--------------------
Fehlercode: 64
Module: 83
LineInfo: c7610e0a857bed87
Felder:
Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: Operation timed out..
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code: 0x0095000D+0x00530067+0x00530040

Thu, 08/18/2011 - 06:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I had the same problem. Another Workaround is to use the "ESXI Windows Agent". he can "Simultaneous VM backup" + delete the snapshot files...

btw this problem is already reported to acronis support but this doesnt mean anything (please send logs - send more logs - escalated to lvl 2 support - send logs again - 8 weeks without any solution is the default procedure)

Thu, 08/18/2011 - 09:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello all,

Thank you for your posts. I will do my best to help you.

We have fixed most of these issues in update 0 which we recently released, however, if they still occur I would recommend this workaround.

If you continue to have this problem please contact our Support so that we can help you resolve it.

Please let me know if you have additional questions.

Thank you.

Tue, 09/20/2011 - 07:07
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 19
Comments: 45

This is *STILL* a problem with the latest builds. Acronis seems to be leaving breadcrumb delta files everywhere for some VMs, particularly if there has been an error in the backup job for some reason, or maybe if the backup job had to be killed using the abr_backup_plans_activities_fix program??

Wed, 04/11/2012 - 17:12