Backup settings dissapeared

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I have a daily backup routine uasing 'Backup and Recovery 10' based on the grandfather, father, son scheme. When I checked tonight, Backup and Recovery had no details about backing up and claimed that it had never run a backup. Based on file dates the last successful backup dates was the 17th (its now 21st).

Can I recover my backup strategy or do I start again?

Any ideas as to why this has happened. Have I inadvertently deleted something?

Sat, 11/21/2009 - 18:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Steve,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

I would recommend you to perform the below operations:

1) Please delete the present backup task from within the program window.

2) Run the \Program Files\Acronis\BackupAndRecovery\schedmgr.exe tool and issue the following command in its interface:

task zap

See also Acronis Scheduler Manager;

3) Delete the content of the following folder, if there any files are present: C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts

4) Recreate the task and apply it to the same vault (you don't need to create a new one).

See if the issue remains. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Wed, 01/20/2010 - 09:12
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