Backup Validation fails since upgrading to the latest version

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 0

Hi,

after I updated to the latest B&R (Version 10 Update 4, Build 10.0.13544) I get the following error when trying to backup and validate my existing backup plan:

---------------
Log Entry Details
---------------------------------------
Type: Error
Date and time: 06.08.2011 20:44:57
Backup plan: CURRENT_BACKUP
Task: Validation
Code: 11.863.304(0xB50508)
Module: 181
Message:
Task 'Validation' failed: 'Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397e0e
Fields: IsReturnCode : 1, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 91
Module: 64
LineInfo: d143f4885f91eea4
Fields: code : 8, $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Failed to validate backup archive 'BACKUP_W7_1_2010_08_20_00_25_09_214D' from the location with ID 'file:Z:\CURRENT_BACKUP\'.
--------------------'.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00DA0002+0x0040005B

---------------------------

-------------------------------------------------------------------------------------
Log Entry Details
------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 06.08.2011 20:44:57
Backup plan: CURRENT_BACKUP
Task: Validation
Code: 4.194.395(0x40005B)
Module: 64
Message:
Failed to validate backup archive 'BACKUP_W7_1_2010_08_20_00_25_09_214D' from the location with ID 'file:Z:\CURRENT_BACKUP\'.
Additional info:
--------------------
Error code: 91
Module: 64
LineInfo: d143f4885f91eea4
Fields: code : 8
Message: Failed to validate backup archive 'BACKUP_W7_1_2010_08_20_00_25_09_214D' from the location with ID 'file:Z:\CURRENT_BACKUP\'.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0040005B+0x00000008

-------------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------
Log Entry Details
----------------------------------------------------------------------------------
Type: Error
Date and time: 06.08.2011 20:44:57
Backup plan: CURRENT_BACKUP
Task: Validation
Code: 66.038(0x101F6)
Module: 1
Message:
Operation with partition '0-0' was terminated.
Details:
The archive is corrupted.

Error code: 0x70020
Tag: 0xF5F8CBCF76155663
Additional info:
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields:
Message: Operation with partition '0-0' was terminated.
Details:
The archive is corrupted.

Error code: 0x70020
Tag: 0xF5F8CBCF76155663
--------------------
Error code: 32
Module: 7
LineInfo: f5f8cbcf76155663
Fields:
Message: The archive is corrupted.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x000101F6+0x00070020

---------------------

Sat, 08/06/2011 - 18:56
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Arne,

Thank you for your post. I will definitely help you with this issue.

I would really appreciate if you could perform a couple of steps to localize the issue.

Could you check if you have the "Dismount media after backup has finished" option disabled? Also, just in case, please run manual validation on that backup archive to eliminate the possibility of corruption.

If you continue to experience this problem please collect the following report and contact our Support team for additional investigation.

Let me know if you have additional questions please.

Thank you.

Mon, 08/08/2011 - 08:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 159
Comments: 518

Hi Arne

I’ve also noticed that you are backing up to a drive ‘Z’, is this perhaps a mapped network drive?

If it is a mapped network drive please rather use the full UNC path (eg, \\192.168.0.100\Acronis\) as Acronis runs as a service and mapped drives are created on a 'user' / logged in level so the when Acronis runs the backup as it's own user it will not have access to a drive ‘Z’ if it’s a mapped drive for example.

Tue, 08/09/2011 - 00:43